Casino Imperador Guide and Review

Casino Imperador in Iguazú, Argentina, presents a rather mixed bag of experiences for its visitors, according to recent reviews. While some guests praise aspects like its dining options and organization, others report significant issues regarding cleanliness, machine quality, and customer service, leading to a polarizing overall impression.

👍 The Positives

• Restaurant Quality: The casino's restaurant receives positive remarks, with one visitor noting "The restaurant has good food at a good price." This suggests a reliable option for a meal within the premises.
• Service & Amenities (Variable): Some patrons describe the casino as "very good, well organized" with "quick and efficient service." Amenities such as "snacks, water, coffee, and juice" were reportedly available and appreciated by some, contributing to a comfortable experience.

👎 Areas for Improvement

• Cleanliness Concerns: A significant recurring complaint revolves around the casino's cleanliness. Multiple reviews describe the place as "very dirty" and "a dirty house," with one user even expressing feeling "sick" due to the unhygienic conditions. This is a major detractor from the overall atmosphere.
• Gaming Experience & Machine Quality: The state of the gaming machines is a point of contention. Reviews mention "old and broken machines" that "don't pay anything," suggesting a potentially frustrating and unrewarding gambling experience for many.
• Customer Service & Entry Issues: Service quality appears inconsistent. While one review praises "quick and efficient service," another starkly states "Very bad service." A particularly concerning report highlights a visitor being "forbidden to enter without right to defense" by security, leading to significant embarrassment.
• Unpleasant Atmosphere & Hidden Costs: The general ambiance is often described as "not at all pleasant" and lacking a "high-end or comfortable" feel for extended stays. Furthermore, despite some mentioning complimentary drinks, one reviewer specifically noted being charged "even for bottled water," indicating potential inconsistencies or unexpected costs.

Overall Impression

The feedback for Casino Imperador paints a picture of a venue with some redeeming qualities, particularly its restaurant, but also significant drawbacks. The stark contrast between reviews praising organization and service, and those vehemently criticizing cleanliness, machine functionality, and negative staff interactions, suggests a highly inconsistent experience for visitors.

For those considering a visit, it appears that dining might be a safer bet than the gaming floor, and expectations regarding the general environment and gaming payouts should be managed carefully. The strong negative comments regarding cleanliness and machine quality suggest that the casino might not appeal to those seeking a premium or comfortable gaming environment.