Casino American Review

Located in the vibrant city of Iguazú, Argentina, Casino American is a prominent establishment primarily known for its gaming offerings. As a casino, it aims to provide entertainment and a chance at fortune for both locals and tourists visiting the renowned Iguazú Falls region.

What Visitors Are Saying 🤔

Feedback for Casino American presents a mixed bag of experiences, with several visitors expressing strong positive sentiments, while others point out significant concerns.

• Several patrons have rated their experience highly, using terms like "Top" and "Show," indicating a generally positive atmosphere and enjoyable time for some. These 5-star reviews suggest satisfaction with the overall environment.
• One reviewer described the casino as "Casino legal," giving it a 3-star rating, which implies it meets basic legal requirements and operates as expected, but perhaps without exceptional features.

Areas for Improvement and Important Notes ⚠️

While some experiences were positive, a detailed 1-star review highlights critical issues that prospective visitors should be aware of:

The most significant concerns raised pertain to:

• Customer Service: A reviewer reported "very bad attention," specifically noting worse service if one is Paraguayan, which raises concerns about potential discrimination.
• Machine Malfunctions: Patrons have experienced machines that "freeze a lot" and "bet alone without giving the option to delete the bets." This can lead to unintended wagers and frustration.
• Complaint Resolution & Fairness: The same review mentioned that staff "do not attend to complaints" and alleged that the casino "steals your money." A specific incident was cited where a roulette machine placed a bet on its own immediately after a ticket was inserted, with no action from the player.

Is Casino American Worth a Visit? ✨

Casino American in Iguazú appears to be a destination that offers entertainment for many, as reflected by numerous high ratings. However, the detailed negative feedback concerning customer service, potential discrimination, machine reliability, and complaint handling is substantial and warrants serious consideration.

For those considering a visit, it's advisable to manage expectations regarding service quality and potential technical issues with gaming machines. While some may find it a "Top" gaming spot, others might encounter significant frustrations. As with any casino, gamble responsibly and be mindful of your surroundings.