Located in Mendoza city, Casino de Mendoza - Zona Este San Martín offers a spacious gaming environment combined with dining and entertainment options. User reviews highlight a mix of strengths and areas for improvement, providing a comprehensive look at what visitors can expect.
The casino boasts a large number of machines for patrons to enjoy. It's noted that the venue has embraced a smoke-free policy indoors, with all interior areas being tobacco-free, which many visitors appreciate. However, several users reported issues with the gaming technology. The touch screens on the automatic roulettes are often described as very slow and unresponsive, making gameplay frustrating. Some machines also had trouble accepting larger bills, requiring players to seek alternative machines or assistance. Another recurring complaint was about the non-functional USB charging ports found on many machines, which can be inconvenient for those needing to charge their mobile phones. One user also felt the machines "don't pay out," a common casino-goer perception.
The culinary offerings at Casino de Mendoza receive generally positive feedback. Reviewers praise the excellent quality of the food, noting that it is well-prepared and the prices are considered adequate. One notable perk is a promotion where if you spend more than $25, you receive the equivalent value back in credit for the gaming machines. While the food is good, one reviewer mentioned that it can take a while to be served, which is understandable given it's a casino environment. There was one isolated report of food being served in poor condition.
In terms of service, patrons can expect waiter service at the gaming machines for drinks, or they can visit the bar for a wider selection of beverages including cocktails, beer, or wine.
Visitors consistently describe Casino de Mendoza as a very large and spacious place. The overall cleanliness is a strong point, with specific commendation for the impeccable restrooms. The casino is also well air-conditioned, contributing to a comfortable environment. For accessibility, the venue provides a parking lot and easy access for individuals using wheelchairs.
Beyond gaming, the casino offers live entertainment, with shows on weekends and dedicated Cuyana Folk music nights every Sunday, adding to the overall experience.
The staff at Casino de Mendoza are generally described as pleasant and willing to help. However, there were some negative comments regarding specific interactions. One reviewer had a poor experience with a staff member named Rub\u00e9n, describing him as "pedantic and poorly educated." Another issue raised was regarding assistance with machine bill acceptance, where users were advised to try other machines rather than having the issue resolved at their preferred one.
Casino de Mendoza - Zona Este San Martín presents itself as a considerable gaming and entertainment venue in Mendoza. Its strengths lie in its spacious and clean environment, excellent food offerings with a rewarding credit system, and varied live entertainment. While the gaming experience can be hampered by technical issues with certain machines and touch screens, and some isolated service concerns were noted, many visitors find it a pleasant place to spend time due to its comfortable amenities and the general helpfulness of its staff.
Adequate attention to the prices of the food, it is well prepared, it just takes a while, it is understandable being a casino. The toilets are impeccable. The place is very big.
Excellent food 👌🏻 if you consume more than $25 they give you the same value in tickets (credit) for the machines, well air conditioned and they serve you with waiter service at the machines, or you go to the bar to have a drink, a beer or a vinaso weekend live show and every Sunday Cuyana Folk music at night.The automatic roulette that is shared with several screensThe touch screens are very slowIt's good that there is no longer a smoking area inside, all the interior areas are tobacco-free.There are many machines
A fairly spacious, clean place with pleasant employees willing to help you with whatever you need. You can enjoy both their machines and their restaurant and the nights when they offer shows. It has a parking lot and easy access for those who have to use a wheelchair. The only thing that could improve is that the USB ports found on the machines to recharge your cell phone, many do not work. (In all the ones I tried, none of them worked)
In the roulettes, the touch screens do not take where they should, the machines did not take my 2000 bills. The service was good but they told me to try the machines where I did not want to play. If I want to play roulette, I want him to grab my tickets there.
The place is terrible! The machines don't even pay out, the food was once brought to me in bad condition, the service is terrible, especially from a certain Rubén, a pedantic and poorly educated guy, in short, I don't recommend it, it's a shame that there is only one casino in the east because this one is really horrible.