ENJOY Mendoza Casino Review

Located in the vibrant city of Mendoza, Argentina, ENJOY Mendoza Casino is a prominent destination for those seeking a gaming and entertainment experience. Reviews from visitors offer a mixed perspective, highlighting both its strengths and areas where improvements could be considered.

👍 The Positives: Service, Ambiance, and Dining

Many patrons praise the casino for its overall environment and amenities:

1. Atmosphere and Setting: The casino is often described as a "very nice place", with one reviewer noting the attached hotel as "beautiful", suggesting a pleasant and attractive setting for visitors.
2. Food & Drinks: A consistent highlight across positive reviews is the quality of the culinary offerings. Visitors commend the "good food and drinks", with specific mention of Jokers Bar as a popular spot for refreshments.
3. Staff and Service: The customer service receives high marks from several guests. Patrons have reported "very good staff" and even "excellent service", indicating a friendly and attentive team.

👎 Areas for Improvement: Gaming Payouts and Maintenance

Despite the positive aspects, some significant concerns have been raised by visitors, particularly regarding the core casino experience:

1. Slot Machine Payouts: This is a major point of contention among some patrons. While one review briefly mentioned "good machine", multiple users have expressed strong dissatisfaction, claiming that "machine never pay". One particularly frustrated user detailed an experience of betting maximum on slots, receiving free games, and still walking away with $0 in return, even after 10 free games at maximum bet. This user issued a strong warning: "BEWARE!!!".
2. Cleanliness: A notable concern was raised regarding the casino's upkeep, with one reviewer stating that the place "is not clean".
3. Customer Attention: One review pointed out a perceived lack of attention towards customers, contrasting with the otherwise positive feedback on staff.

Overall Impression

ENJOY Mendoza Casino appears to be a venue with significant potential, offering a comfortable atmosphere, good dining options, and commendable service. However, the recurring and strong complaints regarding slot machine payouts are a critical factor for potential visitors, especially those primarily interested in the gaming aspect. Prospective guests should weigh these varied experiences, particularly the warnings about the gaming machines, against the reported positives of service and amenities.