Located in St. Gallen, Switzerland, Spielothek Zum Glück is a casino establishment that has garnered predominantly negative feedback from recent visitors. Reviews highlight several areas of concern, painting a picture of a venue that struggles to provide a satisfactory experience for its patrons.
One recurring theme across reviews is the unpleasant atmosphere. One reviewer noted being put off by the "90s facade" of the building, while another detailed a frustrating experience for smokers who had to navigate "a huge floor" up and down for a cigarette, detracting from any sense of relaxation. Despite playing for hours, visitors often found the environment anything but relaxing.
Poor value and sparse winnings are significant points of contention. Multiple users lamented the lack of payouts, with one expressing dismay after losing over €700 in 9 hours of play, stating it was "almost non-existent winnings." The policy regarding drinks also drew heavy criticism: beverages are described as "expensive," "cheap junk from Aldi," and no longer offered for free, even coffee, in stark contrast to competitors where "every drink is free" and of better quality brands. This perceived lack of complimentary amenities for active players feels like a significant downgrade for many.
Concerns about staff and operational practices also surfaced. Reviewers described the staff as "usually very unfriendly." Furthermore, questions were raised about adherence to rules, with one visitor reporting two people seemingly playing the entire hall despite a one-code-per-person rule, and staff directing players to an "other side" under suspicious circumstances. Another review highlighted how new game regulations are perceived to be unfairly "ripping off" players, albeit with "state help."
While the reviews are largely negative, one user acknowledged that "gaming used to be great" at Spielothek Zum Glück, suggesting a decline over time. Another reviewer was initially drawn in by the establishment's welcoming slogan, "'for nice people like you'," though this positive first impression was quickly overshadowed by other concerns and a decision not to enter due to the risks of gambling.
Based on the consistent low ratings (all 1-star or 2-star) and critical feedback, Spielothek Zum Glück in St. Gallen appears to be struggling with customer satisfaction. The recurring complaints about the lack of payouts, expensive and poor-quality drinks, an uninviting atmosphere, and concerns over staff friendliness and operational fairness suggest that potential visitors might want to consider alternatives for a more enjoyable and rewarding casino experience. For those seeking relaxation, complimentary services, and a fair chance at winnings, this establishment seems to fall short of expectations.
"for nice people like you" - this saying really caught my attention because - as others have confirmed to me again and again - I am very nice! However, the 90s facade put me off a bit. Luckily (😉) I didn't go in because gambling can be addictive!
Very bad..most customers smoke, but you have to go up and down a huge floor for a cigarette, the drinks are expensive..almost non-existent winnings..you play for relaxation, but it's nothing relaxing that the machines don't pay anything after more than 700€ and 9h of playing.and it's not the first time like this..I will definitely go to another location...even if you don't make a profit, but feel good.
Unlike other arcades, this is a bad shop. You can't get cold drinks for free anymore and they're cheap junk from Aldi, you even have to pay for coffee even though you're playing. At the casino in Eriskirch, every drink is free and these are brands like Coca Cola, Fanta, Mezzo Mix and no Aldi crap. The staff at “zum Glück” is also usually very unfriendly.
It is the last thing I have ever experienced 2 people playing the whole hall although each person only gets 1 code how does that work then the staff says that I should play on the other side why are weird things being done on the other side or what
Gaming used to be great.With the new game regulations you willJust ripped off andThat with state help