Казино Maxwell Club (Максвелл Клаб) Guide and Review
Located in Brest, Belarus, Казино Maxwell Club positions itself as a destination for gambling and entertainment. User reviews offer a mixed bag of experiences, highlighting its potential for a fun night out alongside significant concerns regarding service quality and the overall atmosphere.
🎲 The Gaming Experience & Amenities
For those looking to engage in casino games, Maxwell Club provides a typical selection. Players can find roulette, blackjack, various forms of poker (including Texas and Russian poker played with a dealer), and numerous slot machines. One reviewer described it as a "Good place if you have a few extra bucks to waste," suggesting a standard casino environment for those seeking to gamble.
The club is perceived by some as a place for relaxation and excitement, with one guest praising it as an "excellent option for relaxation, a lot of impressions and adrenaline," recommending it for a "night's rest."
Regarding amenities, a wide selection of drinks and snacks is available, although it's important to note that these are paid for separately. A feature appreciated by some is the ability to smoke in the hall, at the table, and in the lobby, which one reviewer described as "Super."
⚠️ Areas for Improvement & Guest Concerns
Service & Staff Issues
Several reviews, particularly more recent ones, point to a noticeable decline in service and staff professionalism. A visitor from just three months ago strongly advised against coming to relax, citing the need to "recalculate and double-check each hand" due to inattentive croupiers and administrators. This reviewer detailed an incident where staff were "chatting... about their topic" and made an error on a roulette bet, requiring the player to prove the mistake by reviewing security camera footage. Such experiences can significantly undermine the trust and enjoyment one seeks in a casino setting.
Older reviews (from five years ago) echo similar sentiments regarding staff conduct:
- Security personnel were reported as being overly aggressive and uncooperative, demanding passports even from patrons who were simply trying to purchase items at the bar and had no intention of gambling. This led to multiple instances of guests being "kicked out."
- The availability and attitude of the bartender were also criticized, with one user describing a "strong and independent" bartender who decided "when to come to her workplace."
- There was a general feeling that staff were "just working on it by inertia, trying to screw you over on some little things."
Atmosphere & Environment
The atmosphere at Maxwell Club also receives mixed feedback, with more negative observations:
- The casino is described as being very "smoky," with the ventilation system reportedly unable to cope, creating an uncomfortable environment for some.
- One reviewer noted a feeling of a "depressing atmosphere with zombified inhabitants" and an "atmosphere of bygone luxury, decadence," suggesting a decline from its previous state.
- Issues with basic amenities, such as coffee being "finished," were also mentioned.
⚖️ Overall Verdict
Казино Maxwell Club offers the standard array of casino games and amenities like on-site drinks and designated smoking areas, which appeal to some visitors. However, consistent feedback from both recent and older reviews highlights significant concerns regarding staff professionalism, attentiveness, and overall customer service. Issues ranging from gambling accuracy to general staff demeanor appear to impact the guest experience negatively.
Prospective visitors should be aware that while the opportunity for gaming excitement exists, they may need to remain vigilant regarding their bets and prepare for potentially inconsistent service. It appears that management would benefit from addressing the recurring complaints about staff conduct and the overall ambiance to restore the club's reputation and provide a truly relaxing and enjoyable experience for all patrons.
Good place if you have a few extra bucks to waste. They play roulette, bj, texas or russian poker with a dealer, slots. You have to pay for your drinks and food.
For those who have not been here and are thinking of coming to rest and relax, I do not recommend it. You will have to recalculate and double-check each hand. I came today not for the first time, but I haven’t been there for 5-7 years, the croupier and the administrator are chatting (he’s a young weed, she’s a curly blonde) about their topic. As a result, they had to remember that they bet on roulette 5 moves ago, to prove that they were mistaken... Fortunately, the blonde went to look at the cameras, and the bet was returned. I left with my +-, I didn’t recalculate the rest of the bets, I was in the wrong state and mood. For those who think that such comments are the machinations of competitors, you can check the complaint book by reviews and dates. It's true that everything is shorter, but to the point. Roulette, in my case the croupier and the administrator didn’t even know how to tell the difference, everything went in favor of the casino😂😂😂..
My friend and I went to the casino to buy tobacco products (we were relaxing at karaoke ourselves), and while the friend was waiting for the bartender, the security guard, who either fell asleep over the machine or woke up to smoke, kicked us out several times for not giving him a passport. Although we explained to him that we were not going to play and were standing at the bar to buy what we needed, the bartender was walking somewhere and that’s why we were here for so long.Dear leaders of this almshouse! Take a closer look at the service staff - this is the image and rating of your establishment. And such redneck employees, like a bartender girl who is strong and independent and decides for herself when to come to her workplace and a security guard who believes that he is an intelligence agent, is a disgrace))
It's smoky, the ventilation can't cope, the coffee is finished. About 5 years ago, everyone's eyes were shining: both yours and the strong ones, but now... The atmosphere of bygone luxury, decadence. You can feel that everyone there is just working on it by inertia, trying to screw you over on some little things. A depressing atmosphere with zombified inhabitants.
An excellent option for relaxation, a lot of impressions and adrenaline. I recommend it for a night's rest. You can smoke in the hall, at the table, in the lobby. It's Super. Wide selection of drinks and snacks.