Located in the vibrant city of Golden Sands, Bulgaria, Casino Black Sea positions itself as a prime destination for gaming enthusiasts. Drawing from recent visitor feedback, this review aims to provide a comprehensive look at what you can expect from your experience at this casino.
One of the most frequently lauded aspects of Casino Black Sea is its staff. Multiple reviewers consistently highlight the exceptional service provided by the team:
Beyond the excellent service, the casino offers a solid gaming environment:
Despite the many positives, prospective visitors should be aware of a few points:
A significant point of contention for some visitors is the prevalence of smoking within the casino, particularly at the tables. Reviewers from countries with stricter non-smoking policies found the environment to be quite smoky, with one person advising to "expect to smell like an ashtray afterwards." This is an important factor for those sensitive to smoke or preferring a smoke-free gaming environment.
While many praise the staff, one recent review noted a "small touch of attitude was missing" and suggested staff "need to take more action in comforting anyone that comes to play." This indicates a potential inconsistency in staff engagement or a difference in expected hospitality styles, though it stands in contrast to the majority of positive comments regarding staff.
A notable concern, though based on other reviews rather than direct experience for one user, is the perceived treatment of foreigners. This individual chose not to visit the casino after reading negative reviews suggesting that non-locals were not treated respectfully. While this is not a direct account of mistreatment, it highlights a perception issue that could deter international visitors. It underscores the importance for the casino to ensure consistent and respectful hospitality towards all patrons, regardless of their origin.
Casino Black Sea in Golden Sands generally receives high marks for its personable and attentive staff, described as a major asset that sets it apart. Players can expect a welcoming atmosphere with complimentary offerings and comfortable gaming spaces, including a fun poker room. However, the casino's smoking policy may be a deterrent for some, and isolated feedback regarding staff engagement and broader concerns about the treatment of foreign visitors suggest areas where consistency and attention to international hospitality standards could be further enhanced. For those who don't mind a smoky environment and value excellent dealer and hostess interactions, Casino Black Sea could prove to be an enjoyable gaming experience.
We went here to lose the last of our Lev and ended up coming out hundreds of pounds up 😀😀We visit casinos for a bit of fun, spend some money and have a good time, and never intend to come home with anything more than the clothes we went in with. However, the machines and the Blackjack all paid out, so thank you for that.Croupiers were ace on the tables, really personable, and some of the nicest I've certainly met. Very straight, but honestly, a lot of casinos could learn a lot from these people.The hostesses that came around were attentive and remembered what we had last time. Again lovely and friendly and so willing to help or listen. You can tell when management have got it right, and they have here.The only negative was from our side the smoking, but this is because we come from a country where there isn't any at the tables. It pretty strong there so expect to smell like an ashtray afterwards
The new Casino looks amazing . I was very satisfied , only a small touch of attitude was missing in the staff. Maybe this is there way but in my opinion they need to take more action in comforting anyone that comes to play
We were seriously considering going here given our experience at the International.But after reading all of those negative review from foreigners specifically, we decided not to go. It's not okay to treat foreigners who come into the country to spend money like they're dirt underneath your shoes. It's unprofessional and frankly in extremely poor taste. If this is Bulagrian hospitality, I'd rather visit other casinos in other countries.Keep in mind, we decided not to spend money at this casino because of foreigner reviews. So yes, it DOES matter how you treat non-locals.
Very nice casino!Great service, dealers and all the staff are very nice. Complementary drinks and food for players.The poker room is comfortable and fun.
