SESAME Stamboliyski Vardar Sofia Guide and Review
SESAME Stamboliyski Vardar, located in Sofia, Bulgaria, presents a somewhat conflicting picture based on recent visitor feedback. While some patrons praise the staff, others raise significant concerns about the fairness of the gaming experience and overall service.
Staff and Customer Service
The sentiment regarding the staff is generally divided but leans positive in terms of politeness. Many visitors have highlighted the polite and even "great" staff, with one user specifically commending a "super radiant" individual at the entrance. This suggests a welcoming initial impression.
However, not all interactions have been positive. One review detailed an instance where staff were reportedly unwilling to explain how to play roulette, instead pushing visitors towards slot machines with a dismissive attitude. There are also claims of staff being overly intrusive, for example, observing how much money patrons bring in or attempting to engage them in "stupid things" while playing.
Gaming Experience: Machines vs. Tables
A recurring and significant criticism revolves around the casino's gaming machines. Multiple users explicitly claim that the machines are manipulated. One particularly detailed review describes instances where slot machines reportedly display "no connection" messages followed by "empty loops," leading to losses. Another reviewer, while positive about the staff, also noted that the machines are "manipulated."
For those interested in traditional table games like roulette, the experience appears to be less accommodating. As mentioned, some staff members seem reluctant to provide assistance or guidance on these games, preferring to direct players to the less interactive slot machines.
Atmosphere and Other Observations
The general atmosphere at SESAME Stamboliyski Vardar is also a point of contention. One review suggested a less than ideal environment, implying that staff might overlook or tolerate certain behaviors, such as drug use in the restrooms. There are also strong allegations that the casino might be unresponsive to winnings, with one user claiming that if you don't "give them a check on an accidentally won small amount," you might never win again. Additionally, an unusual concern was raised about staff potentially listening to phone conversations and acting on information about visitors' departure plans.
Key Points from Visitor Feedback:
- Staff: Often described as polite and great, but some instances of unhelpful or intrusive behavior.
- Machine Manipulation Claims: A significant and repeated concern by multiple users.
- Table Games: Apparent lack of support or encouragement for playing traditional table games.
- Overall Environment: Mixed, with some serious accusations regarding the atmosphere and operational fairness.
In conclusion, SESAME Stamboliyski Vardar in Sofia seems to offer a mixed bag. While some visitors appreciate the courteous staff, the pervasive claims of manipulated machines and perceived unhelpful attitudes towards traditional table games are considerable drawbacks that potential patrons should consider before visiting.
I'm only giving the second star because of the chick who picked us up at the door and was super radiant! We were two helpless and unsuspecting women and they actually refused to take our money. We wanted to go play roulette, BUT "it's very complicated to explain, and we have other work to do, click on the machines something", said the uncle with the light vest. Well, the other "job" was an alcoholic, zombified in some kind of machine. I wish you all such customers, even if you are too lazy to lie to us! ✨️
They adjust the machines. The one where the chief manager goes to the back of the room, the typewriter says no connection for a fraction of a second and empty loops follow until you have no money left for a taxi. Pathetic and funny.When you walk in and the croupiers come to look at you in your hands how much money you have if you accidentally try to hide it from the camera. And they are most disgusting to me when they start to engage you with stupid things while you are playing. You come to push them and drive them together with the machine through the door and straight to the mountain - tied to each other.It is not a problem to draw in the toilet every 10-15 minutes. They pretend not to see you - so you know you are welcome and feel at home.If you don't give them a check on an accidentally won small amount (not enough to cover your loss even for the day), you can be 100% sure that you will never catch again from there.If you're on the phone with someone, NEVER say you're going somewhere, because the manager might trip and fall from running to get to the 100 percent empty switch room.Complete absurdity. He'll kill a security guard if I give him one and he'll dance right under the table. 😄He was pretending to be interesting until I took him outside. I only said 2 words to him. Since then, when he sees me and it's like he sees his father from childhood, who used to beat him as a child for no reason 😄😄😄 he doesn't know what to do.Pieces.
