Pure Casino Edmonton Guide and Review
Pure Casino Edmonton, located in Edmonton, Canada, presents itself as a lively destination for both gaming enthusiasts and those seeking dining and entertainment. User experiences paint a picture of a venue with its distinct strengths and notable areas for improvement, particularly concerning its restaurant service.
The Casino Floor 🎰
For those primarily visiting for gambling, Pure Casino Edmonton offers a steady flow of traffic, suggesting ample opportunity for play. One reviewer noted experiencing both significant wins and losses, indicating a typical casino environment with inherent risks and rewards. It's described as a "pretty great casino" overall, making it a recommended spot for those looking to gamble.
Dining and Entertainment 🍽️🎶
Restaurant Service: A Mixed Bag ☕
The dining experience at Pure Casino Edmonton elicits a spectrum of opinions. A significant point of contention for one frequent visitor is the consistently poor service at the casino's bar/restaurant. This customer reports numerous complaints to management over an extended period with no noticeable improvement. The core issue cited is a severe lack of staffing, often with only one waitress serving a very busy establishment. This leads to difficulties in getting refills and general inefficiency, regardless of the time of day (breakfast, lunch, or dinner).
The reviewer strongly advises against eating here if prompt service is a priority, drawing a direct comparison to the Yellowhead Casino, another Pure Casino location, which is praised for its "incredible service" including the thoughtful provision of coffee thermoses at tables. This suggests a management issue at the Edmonton location rather than a fault of the hardworking staff.
Culinary Delights 🍜
Despite the service concerns, the quality of the food itself receives positive feedback. One reviewer was "very shocked at the quality of the dishes," particularly praising the Beef Ho Fan. This dish was described as "beautifully presented" and "absolutely delicious," with perfectly cooked beef and a generous, well-priced portion. For some, the food quality is high enough to warrant repeat visits, even for work lunches, indicating a pleasant surprise for those venturing into the casino solely for a meal.
Live Music & Ambiance 🎤
The casino also hosts live entertainment, particularly bands, which contribute significantly to the overall enjoyment for many visitors. Reviewers have highlighted the quality of the bands playing, describing them as "really good." The "social room" where these performances take place is noted as a fun spot. However, feedback suggests that the volume of the music can sometimes be excessively loud, making it difficult to converse with companions seated nearby. This is especially relevant given the observed older demographic of the crowd, who might prefer a slightly lower volume for comfort.
Key Takeaways: Pros & Cons
What Works Well 👍
- Good Gambling Opportunities: The casino floor sees consistent traffic, providing ample chances to engage in gaming.
- High-Quality Food: Despite service issues, the food, particularly dishes like the Beef Ho Fan, is praised for its taste, presentation, and generous portions.
- Enjoyable Live Entertainment: Bands playing at the venue receive positive remarks for their performance, adding to the entertainment value.
- Overall Fun Atmosphere: Many visitors describe the place as a "fun little place" or a "great casino" for a night out.
Areas for Improvement ⚠️
- Restaurant Service: The most significant and consistent complaint is the understaffing and resulting poor service at the bar/restaurant, which negatively impacts the dining experience. Management's apparent unresponsiveness to feedback on this issue is a concern.
- Music Volume: While the live bands are good, the volume can be too loud for comfortable conversation, especially for an older crowd.
Recommendation
Pure Casino Edmonton offers a solid gambling experience and surprisingly good food, especially if you venture beyond the casino floor for a meal. The live entertainment is a definite draw. However, if your visit hinges on a smooth, attentive dining service, be aware that this is a persistent area of concern for some patrons. It's a place worth visiting for gaming and entertainment, with the caveat to manage expectations regarding restaurant service.
I have made many complaints about the bar/restaurant at this casino. It’s so disappointing as the service it’s so bad and doesn’t matter how many managers I had talk to and nothing improves.They always have only one waitress and this is a very busy place.You want to eat at a Pure casino don’t go here. Yellowhead casino restaurant has an incredible service. They put thermos with coffee on each table so you don’t need to call a waitress like in Argyll who is always running around taking orders with no time to refill your empty cup. I had suggested several dozen times that they do like Yellowhead casino as both are Pure casino to no avail. Busy restaurant for one waitress do it’s not the waitress fault it’s MANAGEMENT. No matter breakfast lunch or dinner terrible service.I go to Yellowhead with 15 to 25 friends and unbelievable incredible service.The pictures are at yellowhead casino excellent service.I’m also adding a picture of views of my reviews. 2.5 million people read my Google reviews.
had a great time had a great time at the social room. We went to see Morningwood great band. We really enjoyed the evening. The food was awesome. The service was great. I just found they played a little bit too loud. I don’t like to yell at people I’m sitting right beside the volume needs to be turned down a bit. The crowd was much older. We don’t need to have it that loud otherwise it was a great evening.
Fun little place the band that was playing there was really good . Also really good food there
Won here lots but also lost lots here too..So ya.. but overall it's a pretty great casino! Steady flow of traffic pretty much every day! So lots of opportunity to win 🙌Not my favorite casino but probably bcz I go there way too often 😅 but yup,, definitely recommend visiting this location if you're look to gamble 👌
Was looking for a new place to eat around the same area of where we work and randomly decided to head into the Casino.We were very shocked at the quality of the dishes. I got the Beef Ho Fan and was expecting a slightly fusioned version of what I knew to me the original Ho fan you get from the usual Chinese restaurants.I was very surprised this beautiful dish was presented. It was absolutely delicious. The beef was just right and the entire table even wanted to come back just to try my dish. The portion was also very generous and well worth the price.We are definitely making this a regular work lunch location.