Casino Ventura Bogotá, located in Colombia's vibrant capital, positions itself as a destination for entertainment and gaming. User experiences, however, paint a picture of varied impressions, highlighting both its strengths and areas needing attention. This review synthesizes common themes from recent visitor feedback to provide a comprehensive overview.
Many visitors praise the overall ambiance and the professionalism of the staff. It's frequently described as a "very quiet casino" and a "perfect place to enjoy and relax", suggesting a comfortable and laid-back gaming environment. The personnel consistently receive high marks for being "great", providing "very good" service, and always being "attentive to the drinks", contributing significantly to a positive experience.
For those keen on gaming, Casino Ventura offers both "live gaming machines and tables", catering to different preferences. The slot machines are particularly noted for being "very modern", enhancing the overall gaming experience. The casino also stands out for its promotions, such as the "daily super chance", which are described as "spectacular" with "very attractive" prizes, making it a compelling spot for those seeking fun and potential winnings.
Feedback regarding food and beverages at Casino Ventura is notably inconsistent. While one reviewer enthusiastically states that the "food is very delicious" and that staff are attentive to drinks, another reports encountering "no food" on a Friday night and that they "charge for drinks". This discrepancy suggests that food availability, specific policies, or possibly the range of options may vary, or there might be differing expectations among guests.
A significant point of dissatisfaction for one visitor was the casino's operating hours, particularly for table games. Despite external information (likely online) indicating the casino was "open until 1 AM", the tables reportedly closed at 10 PM on a Friday night. This kind of discrepancy can lead to considerable disappointment for guests planning their entertainment around advertised times.
A critical review highlighted issues related to the casino's administration and its approach to customer loyalty. The reviewer expressed strong dissatisfaction, stating that the "new administration does not have good management with the clients" and fails to "take into account loyalty to the casino". This suggests a potential area where the casino could improve its relationship with its repeat patrons and enhance overall customer satisfaction.
Casino Ventura Bogotá generally offers a positive experience for many, characterized by its quiet ambiance, modern gaming options, and friendly, attentive staff. It appears to be a favorable choice for those looking for a relaxing and potentially rewarding gaming session in Bogotá. However, prospective visitors should consider verifying current food and beverage policies, as well as specific operational hours for desired games, to avoid any potential surprises. Addressing concerns related to administration and customer loyalty could further elevate the casino's reputation and appeal to a broader audience, including long-term patrons.
People were great. No food it was a Friday night! Tables closed at 10 pm but Internet says it's open until 1 am. Disappointed.They charge for drinks and no food.I enjoyed it though and made a bunch of money so can't complain
It is a very quiet casino, perfect for people looking for fun and having a pleasant time. The service is very good, they are always attentive to the drinks and the food is very delicious. I recommend it, there are live gaming machines and tables
Appalling. I am dissatisfied because the new administration does not have good management with the clients we play, they do not take into account loyalty to the casino and that leaves a lot to be desired.
A perfect place to enjoy and relax. The slot machines are very modern, and the staff is always friendly. I will definitely come back!
Visiting this casino is always a pleasure. Promotions like the daily super chance are spectacular, and the prizes are very attractive. The best place in Bogotá to have fun!