Casino Marco Polo Review

Casino Marco Polo, situated in the vibrant city of Cali, Colombia, presents itself as a primary destination for those seeking a gaming experience. User reviews offer a somewhat mixed, yet predominantly positive, picture of what patrons can expect. While many praise the establishment's general atmosphere and service, a notable concern has been raised regarding the professionalism at table games.

The Positives 👍

Visitors frequently highlight several aspects that make Casino Marco Polo an appealing choice:

1. Attentive and Kind Staff: Multiple reviewers commend the casino for its "good attention" and "excellent attention," describing the staff as "polite" and "very kind." This suggests a welcoming and helpful environment for most patrons.
2. Cleanliness: The casino is often described as "clean," contributing to a comfortable and pleasant gaming atmosphere.
3. Gaming Variety & Modernity: Patrons appreciate the presence of both table games and "new machines," indicating an updated and diverse selection for different types of gamblers.
4. Complimentary Amenities: A welcome bonus for many are the "free drinks and sometimes food" offered, enhancing the overall value of the visit.

Areas for Improvement ⚠️

Despite the widespread positive feedback, one significant issue stands out, particularly for those interested in table games:

A specific review points to a concerning lack of attention and professionalism from the dealers, particularly at the roulette table. The reviewer noted dealers being "too busy talking to colleagues or watching TV rather than watching the table," leading to significant financial loss due to perceived "ineptitude of the staff." This feedback suggests that while the general service is good, the focus and vigilance required for live table games might be an area where Casino Marco Polo needs to strengthen its operational standards to ensure fair and attentive play.

Overall Experience 🎲

Casino Marco Polo in Cali appears to be a generally well-regarded establishment, offering a clean environment, a variety of gaming options, and complimentary perks. The staff are largely seen as friendly and attentive, creating a pleasant atmosphere for most. However, potential visitors, especially those keen on table games like roulette, should be mindful of the feedback regarding dealer attentiveness. For those seeking a lively casino with modern machines and generally good service, Marco Polo could be a solid option, though it might be wise to observe the table game operations closely.