Casino Arhuaco Guide and Review

Casino Arhuaco, located in the vibrant city of Santa Marta, Colombia, offers a gaming experience that garners largely positive feedback from its visitors. While praised for its amenities and welcoming atmosphere, some operational aspects could enhance the overall guest experience.
What We Liked 👍
- Cash Payouts: A significant highlight for many visitors is the practice of giving prizes directly in cash. This is a highly appreciated feature, offering immediate gratification for winnings.
- Convenient Parking: The casino provides free and 24-hour parking, a considerable convenience for guests visiting at any time of day or night.
- Excellent Staff Service: Many reviewers commend the staff for their good attitude and spectacular service. Specific mentions highlight the personnel's pleasant demeanor and attentiveness, contributing to a positive experience.
- Pleasant Atmosphere: Visitors describe the casino as a "very cool" and "complete and pleasant place" for entertainment, suggesting a comfortable and enjoyable environment for gaming.
- Location Advantage: For those enjoying Santa Marta's coastal charm, Casino Arhuaco is noted as a "very good casino to go to for a while after the beach," making it a convenient stop for relaxation and fun.
Areas for Improvement 🚧
While the positives are strong, one recurring concern for some players is the casino's payment system for machine transitions:
- Manual Machine Transfers: Unlike many modern casinos that use a ticket system (allowing seamless transfer of credits between machines), Casino Arhuaco reportedly requires manual payments when switching machines. This can lead to delays and inconvenience, especially if only one staff member is available to handle requests for the entire gaming floor.
Overall Experience
Casino Arhuaco presents itself as a solid option for casino enthusiasts in Santa Marta. Its commitment to cash payouts, convenient parking, and excellent customer service are definite draws. Addressing the efficiency of machine transitions, possibly by adopting a ticket-based system or increasing staff presence during peak hours, could elevate the experience to an even higher standard.
Whether you're looking for a fun evening out or a quick stop after enjoying the beach, Casino Arhuaco offers a generally positive and enjoyable gaming environment.
It is a very complete and pleasant place, parking is free and 24 hours a day. What I liked the most is that the prizes are given in cash.
The service is not bad, the payment rate of the machines is not the problem either. The problem is that every time you want to change machines you have to wait for them to make a manual payment, something very uncomfortable considering that there is only one person for the entire room, they do not work with a ticket like any other casino, you take the ticket from one machine and put it in another without delays.
Excellent place to have fun, good service from the staff, especially "desiret padilla" is a worker with a good attitude towards the customer, good service 🤙💪👏👏👏
The service is spectacular, the atmosphere is very cool and the best of all is that the prizes are given to you in cash 😎
