Casino Solei Review

Casino Solei, nestled in the scenic city of Rovinj, Croatia, offers a gaming experience that elicits diverse reactions from its visitors. While some patrons have found it to be a pleasing destination, others have voiced significant discontent, especially concerning the perceived fairness of games and the quality of service.

👍 What Visitors Liked:

Positive feedback, though concise, points to aspects that some visitors appreciate:

• "Top best": One enthusiastic reviewer simply stated their experience was "Top best," indicating a highly enjoyable time.
• "Cozy atmosphere": Another guest found the casino to be "cozy," suggesting a comfortable and welcoming environment for gaming.

👎 Areas for Improvement and Concerns:

Conversely, a detailed negative review brings to light several serious issues that prospective visitors should consider, particularly regarding game integrity and customer interaction:

• Roulette Fairness Accusations: A major complaint revolved around a highly suspicious incident at the roulette table. A player reported that after an €80 wager, the ball allegedly returned to the exact same number within a mere four and a half seconds, leading to strong accusations of "cheating."
• Slot Machine Payouts: Frustration was also expressed concerning the slot machines, which were perceived as being "set to pay nothing," making it "impossible to win any kind of profit."
• Unsatisfactory Management Response: Upon raising the roulette issue, the shift boss reportedly dismissed the complaint, stating it was "impossible" for the ball not to have spun correctly. The "main capo" subsequently offered only a €5 ticket as compensation, which was considered an inadequate and insulting gesture.
• Rude Staff: The cafe staff, in particular, was singled out for being "never more rude" in the reviewer's experience, significantly detracting from the overall visit.

🤔 Overall Impressions:

Casino Solei appears to offer a polarized experience. While it may provide a comfortable and entertaining setting for some, the grave allegations of unfair gaming practices and notably poor customer service, as detailed in recent feedback, suggest that visitors should exercise caution.

Those planning a visit to Casino Solei in Rovinj are advised to temper their expectations and be mindful of the reported inconsistencies in both the fairness of the games and the level of service provided.