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Automat klub ARENA Ludbreg Review

CroatiaVaraždin
3.9
23 reviews
Ul. bana Jelačića 29, 42230, Ludbreg, Croatia
+385 99 387 0748
08:00 - 04:00
Hours
Monday
08:00 – 04:00
Tuesday
08:00 – 04:00
Wednesday
08:00 – 04:00
Thursday
08:00 – 04:00
Friday
08:00 – 04:00
Saturday
08:00 – 04:00
Sunday
08:00 – 04:00
Play Online
Automat klub ARENA Ludbreg

Automat klub ARENA Ludbreg, located in Varaždin, Croatia, primarily functions as a casino. User reviews present a largely critical perspective, highlighting significant concerns regarding staff conduct, player experience, and overall value, despite some positive notes on atmosphere and a notable past win.

Employee Conduct and Customer Service 😠

The most prominent and consistent complaint revolves around the club's staff. Multiple users describe employees as "uncultured, rude, conceited, and full of themselves." One particularly detailed review recounts an incident where an employee allegedly stated that "the majority of people can't stand" the reviewer, leading to a decision to cease playing at the establishment.

Issues extend to customer service and professionalism:

  1. Inconsistent Treatment: Vouchers and complimentary drinks are reportedly offered inconsistently, with some players receiving benefits while others do not, which is described as a "precedent" compared to other casino clubs.
  2. Lack of Collegiality: A striking example of poor team dynamics was noted where one diligent waiter was overwhelmed with guests, while a colleague, Martina, idled on her phone instead of assisting.
  3. Accusations of Dishonesty: A severe accusation alleges that an employee might be intentionally short-changing players on payouts, implying a lack of transparency and integrity in financial transactions.
  4. Exceptions: A few employees, namely Igor, Sandi, and Silvija (waiters), are specifically mentioned as being "normal and positive."

Player Experience and Payouts 💸

The core casino experience itself appears to be deeply problematic for many patrons:

  1. Difficulty in Winning: A recurring sentiment is that players have "no chance of winning," with one reviewer stating, "AK LUDBREG? A place where players know what losing is."
  2. Withdrawal Issues: A major complaint involved significant difficulties in withdrawing money, particularly for a long-term player who had lost substantial amounts. After ceasing to play slot machines (but still using the on-site betting machine), withdrawal limits were allegedly imposed without clear reason, reducing from 3,000 HRK to 200 HRK daily, eventually becoming almost impossible. Staff reportedly stated the individual was "no longer a player."
  3. No Money Back: One review explicitly states "Money back on devices - HRK 0!" reinforcing the perception of poor player returns.
  4. Exploitative Practices: The club is accused of exploiting players, being dismissive once they've spent significant sums, and constantly seeking "new sponsors" (i.e., new players to lose money).

Hospitality and Amenities ✨

While the casino experience is heavily criticized, some aspects of the venue itself receive mixed feedback:

  1. Atmosphere: One reviewer found the atmosphere "very pleasant."
  2. Terrace: The club features a "beautiful terrace," which is highlighted as a positive amenity.
  3. Food Quality: Food reviews are limited but mixed. One user mentioned ordering a burger where the "pastry was very dry," indicating inconsistency or issues with culinary offerings.
  4. Lack of Player Perks: In stark contrast to other casino clubs (like Senator or Admiral in Koprivnica), AK Ludbreg is criticized for its lack of free drinks, food, and gift certificates for players, contributing to a perception of poor hospitality.

Historical Context 🏆

It is worth noting a historical highlight: in 2015, Automat klub ARENA Ludbreg recorded its "biggest win on a slot machine," achieved by J.G. from Selnik. This lucky player received both a cash prize and a personal car. However, this event is 8 years old and does not reflect the current general player experience, which appears to be overwhelmingly negative.

Conclusion and Recommendation ⚠️

Based on the available reviews, Automat klub ARENA Ludbreg appears to be a highly contentious establishment. While it boasts a pleasant atmosphere and a nice terrace, these positives are heavily overshadowed by severe criticisms regarding employee conduct, challenging withdrawal policies, and a general perception of poor player odds and hospitality. Many reviewers strongly advise potential patrons to "AVOID this CASINO" and suggest exploring alternative casino clubs in the region that offer better service, player benefits, and a more positive environment.

Damir Turek
Damir Turek

Some employees are uncultured, rude, conceited, full of themselves! Money back on devices - HRK 0! Don't even think about playing and losing money here, there are much better casino clubs that offer much more with positive energy!AVOID this CASINO!The only normal and positive person Igor (and Sandi and Silvija-waiters)! Vouchers are determined for individual players, as well as drinks on the account of the Arena club (some drink and some don't, unlike other casino clubs, this is a precedent!)Too much gossip, hypocrisy, lies. .. the bottom of the bottomFrom personal experience: for years, a man leaves money (some 100,000 kn per year - yes - well written! NOTE: in my last 2 months and 2 weeks - I spent an average of 1,000 kn per day, which means that out of roughly 75 days, I spent 4 days with a surplus that was not significant, which means a total loss)After years of playing, Martina Culjak, who works there, appears and says that the majority of people can't stand me, so I stop playing there that day and go to Senator in Koprivnica, and every time I get free drinks, food, a gift certificate, hospitality (all the things I didn't have in AK Ludbreg)a little weird ;)Yes, as soon as I stopped playing, problems with withdrawing money began to appear there, because I didn't play Machines, but I needed to withdraw money to bet on the Supersport betting machine, and when I wanted to withdraw some money, the staff started saying that I was no longer a player and that I could not withdraw the money I wanted, so it became limited (and before I could withdraw HRK 3,000 a day without problems), and after it became limited, later it was already a problem to withdraw HRK 200, because they said that I'm not a player (but it's not clear to me how I'm not a player if I play on the betting machine that is in the premises of AK Ludbreg), and the problem that I can't withdraw money or bet began to appear!Honestly, AK Ludbreg is the worst place you can go in all of Croatia, avoid it!As a player, you have no chance of winning, and when you leave them a mountain of money there, no one there knows you anymore, they just look to use you!!! And they are looking for a new sponsor!People-don't be stupid like I was!!!If they are working, go to Admiral in Koprivnica where you can at least get drinks and food, vouchers and the culture of the employees because there is none of that here!!!Collegiality?The waiter (Sandy) has a terrace full of guests (not a single table is free), he is killing himself to serve everyone, the guests are impatient, they harass him for the coffees he brings...just don't go crazy! And during that time his work colleague (Martina) doesn't have a single player in the slot club and instead of helping him - she just sits on a chair and plays games on her cell phone! God never gave you such a work colleague!I didn't believe it when they said it was a sponsor, but now I'm convinced of it!However, she finished FOI and I didn't know until she mentioned to me that her job is only to bring you money when you press the payout button, that's why she finished college ;)But ok, this is Croatia after all ;) I should also finish university so that if I have a job, bring the payment that is written on the machine (although I would bring maybe the exact amount and not every time "cut" someone by a couple of kuna and calculate later at the end of the working hours how much I have "excess"!!!)These faculties of ours are a miracle :) They really teach you to lie and cheat :)What do you say? Everyone to college ;-)AK LUDBREG? A place where players know what losing is

December 2019
Dražen Vađunec
Dražen Vađunec

In 2015, the Automat club recorded the biggest win on a slot machine, which was achieved by J.G. from Selnik. In addition to the cash prize, the lucky player also received a personal car.

December 2016
Lara Francina
Lara Francina

The atmosphere is very pleasant, a beautiful terrace, I ate a burger, the pastry was very dry, I don't know about the other food...

June 2023
Berislav Varović
Berislav Varović

And, classic roulette, I take down the jackpot and immediately return it because I was waiting for my friend to get up on the roulette wheel

November 2023
Bojan Gotić
Bojan Gotić

If you want to lose your hard-earned money, the ideal place, working women are waiting for you - avoid

December 2019
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