Located in the vibrant city of Ostrava, Czech Republic, CASINO KARTÁČ Imperial presents itself as a local establishment for those looking to try their luck. While some past visitors have fond memories, recent experiences suggest a mixed bag, particularly concerning customer service.
The casino offers a selection of classic table games, primarily focusing on roulette and blackjack. For blackjack enthusiasts, it's worth noting some specific house rules: the dealer reportedly receives only one card, and an automatic shuffler is in use. These details might influence the experience for seasoned players accustomed to different game variations or manual shuffling.
This is where the casino receives its most consistent and critical feedback. Several recent visitors have highlighted issues with the reception staff, describing them as "unpleasant," "disgusting," and even "very unpleasant." One review specifically mentioned a language barrier, where the receptionist either didn't know English or was dismissive of questions. This aspect appears to significantly impact the initial impression and overall comfort for guests, especially those who are not native Czech speakers.
CASINO KARTÁČ Imperial seems to offer a straightforward, no-frills gaming environment. As one reviewer put it, it's "nothing fancy," but "okay to stop by." While an older review from years ago spoke of a highly memorable and enjoyable experience, the current sentiment leans towards a more functional rather than luxurious setting. The casino is known by locals, implying it's a well-established fixture in Ostrava's entertainment scene.
CASINO KARTÁČ Imperial serves its purpose as a casino with standard game offerings. Its primary strength lies in providing access to popular table games. However, prospective visitors, particularly those from abroad, should be prepared for potential challenges regarding the front-desk service and communication. The discrepancy between older, highly positive reviews and recent, critical ones suggests that the visitor experience, especially concerning staff interaction, may have seen a decline.
The casino in and of itself is not bad. You have your roulette and blackjack, the blackjack of course gives only 1 card to the dealer and has an automatic shuffler. Couldn't tell if the receptionist was being rude or didn't know English. She kept dismissing my questions. It's okay to stop by, nothing fancy.
A place that is hard to forget. Everything is very good. But there were days when I didn’t want to leave. But alas, not everything happens. Time to collect and scatter stones or money. Entry to gamblers is strictly prohibited)))
