Located in the vibrant city of Prague, Czech Republic, Casino BANCO CASINO offers a diverse range of experiences, as reflected in recent visitor feedback. This summary aims to provide a balanced overview, drawing on both glowing commendations and significant criticisms from patrons.
Many guests consistently describe the casino as having a "cozy and stylish" ambiance, alongside a "smooth and elegant atmosphere". It is noted as a two-story establishment, featuring a collection of slot machines on the ground floor and various card games upstairs. The table game minimums are reported to be approachable, around 100 Czech Koruna (approximately $4-5 USD), making it an option for both serious players and those looking for a casual flutter.
The feedback on staff and service at Casino BANCO CASINO is notably polarized. On one hand, several positive reviews highlight "great friendly employees" and "smiling courteous staff," praising the overall professionalism and pleasant interactions during their visits. Some even reported winning double their buy-in and walking out to a positive send-off.
Conversely, a significant portion of the negative experiences centers on staff conduct. Visitors have reported croupiers and other personnel as "unfriendly". A particularly distressing account details an incident where patrons felt discriminated against due to their nationality, leading to a confrontation over drinks and a security guard reportedly issuing threats to "put us to sleep" after they had already left the premises. This serious accusation suggests a deeply troubling aspect of staff interaction for some.
Furthermore, issues regarding transparency of rules have been raised. One reviewer noted that staff "don’t explain the full rules" and found it "ridiculous" that house rules allegedly mandate higher stakes for players wishing to engage at multiple tables – a policy unfamiliar to them from other casinos.
The casino provides a selection of popular games, including Blackjack, alongside various slot machines and other card games. For convenience, bars are available on each floor, allowing guests to enjoy refreshments without leaving the gaming area. One review specifically mentioned the availability of Veuve Clicquot champagne at a good price, served in an ice bucket, adding a touch of luxury to the experience.
Casino BANCO CASINO appears to offer an attractive and elegant setting for gaming in Prague, with accessible minimums for table games. However, prospective visitors should be aware of the conflicting reports regarding customer service. While some guests enjoy a seamless and friendly experience, others have encountered significant issues with staff demeanor, including allegations of unfriendliness, unclear rules, and even aggressive behavior. It can be a "cool little casino to kill some time," but the wide disparity in customer experiences suggests that individual visits may vary significantly.
שונאים ישראליםWe went there many times,My friend asked why he has to pay his drinks when everyone else didn’t..Then they kicked us out ,the security guy with the black hat was polite ,but another guy just went gangster and started to threaten us after we already left that he will “put us to sleep”.Can feel he hate us because we are from Israel.We didn’t make any noise or issues.If you are Israeli do not go there.שונאים ישראלים
Cozy and stylish, great friendly employees. Played Blackjack, won double my buy-in and walked out to the smiling courteous staff. No idea where any of the bad comments come from…
Had a wonderful night with ups and downs and also a chat with an old german fellow who lives his lifes end in prague. Really smooth and elegant atmosphere.But dont forget, the bank always wins 🙈
In A Nutshell:-Magic Planet Gold is a small casino located near the Urban Creme hotel in Prague.-It's a two-story casino w/ a tiny collection of slots downstairs & card games upstairs.-The table games upstairs is about 100 Czech Koruna or $4-5 USD minimum.-There are bars located on each floor.-You can order a bottle of Veuve Clicquot for a great price & they will serve it to you in a bucket of ice.-The service is very good here.Overall, this is a cool little casino to kill some time.
Staff and courpiers are unfriendly, be aware they don’t explain the full rules and if you want to play on multiple tables the house rules obligate you to raise higher - haven’t seen such rules in other casinos so far ! Ridiculous