Habiba Horse Club + Cafe - مزرعة حبيبة لركوب الخيل Review

Habiba Horse Club Cafe, located in Cairo, Egypt, is primarily a horse riding club and cafe, despite being categorized differently in some systems. It offers an experience centered around Arabian horses and desert tours, coupled with a cafe for refreshments.

Overall Experience

The sentiment towards Habiba Horse Club Cafe is largely positive, with many visitors praising the unique experience it offers. Reviewers frequently highlight the opportunity to ride beautiful Arabian horses and enjoy desert tours. However, a significant cautionary note is raised by one particularly negative experience, emphasizing the importance of safety and customer service.

👍 What Visitors Liked

1. Excellent Horse Riding Experience: Many guests describe their horse riding experience as "amazing" and "delightful." The presence of "great Arabian horses" and "well-trained and healthy horses" is a recurring positive theme.
2. Quality Facilities & Coaching: Some reviews commend the "top-notch" facilities, including "well maintained stables and a beautiful riding arena." The availability of "excellent coaching" by individuals like Captain Bassem is noted for ensuring a "safe and enjoyable experience."
3. Affordability & Cafe: The pricing is often mentioned as "very affordable," adding to the overall value. The cafe also receives praise for its "great prices."
4. Guided Tours: The option for desert tours with guides, such as Mr. Hassan, is appreciated for providing an "amazing tour."

👎 Areas for Improvement & Concerns

1. Safety & Instruction: A notable concern is raised regarding safety and the provision of instructions. One reviewer reported a "worst experience" due to a lack of instructions, no professional guidance, an "unsafe" environment, and an injured horse. This resulted in personal injury and a short, unsatisfactory ride.
2. Management & Customer Service: Related to the safety concern, there were complaints about a lack of management, unresponsiveness when trying to contact the club, and a refusal for a refund after a negative experience. The owner, identified as Zahran in one review, was cited in a negative context regarding handling a complaint.
3. Horse Quality Variation: While some praised the horses, one reviewer distinctly mentioned having "the worst horse I've ever ride," suggesting inconsistency in the horses provided for rides.

Conclusion

Habiba Horse Club Cafe offers a promising equestrian experience in Cairo, with many visitors enjoying the opportunity to ride Arabian horses and explore the desert, often guided by experienced coaches like Captain Bassem. The club is generally perceived as affordable with a pleasant cafe. However, potential visitors should be aware of a significant concern regarding safety protocols, instruction, and management responsiveness, as highlighted by a very negative user experience. It's recommended to inquire about safety measures and ensure clear communication before booking, especially for less experienced riders.