Located in Narva, Estonia, Olympic Casino Fama presents itself as a primary casino destination. User reviews paint a somewhat polarizing picture, highlighting both its strengths as an entertainment venue and significant areas where customer experience falls short, particularly concerning staff interactions.
Many visitors praise Olympic Casino Fama for its very cheap drink prices. One reviewer specifically noted it as a "perfect place for drink after midnight," appreciating the affordability and availability of "sweet" drinks, "snakes and meat" (likely referring to snacks). This makes it an attractive spot for those looking to enjoy inexpensive beverages and light bites, especially in the late hours, or as a starting point for a night out.
Beyond being just a place for drinks, the casino offers a variety of entertainment. Patrons can engage with various slot machines and also place bets on different sporting events. This broadens its appeal, catering to both casual gamblers and sports enthusiasts looking for a place to spend their time with interest.
Despite some of the negative feedback, the interior design of the casino is generally considered "nice" or "sympathetic." This suggests a comfortable or aesthetically pleasing environment, which is a crucial aspect of any entertainment venue.
This is by far the most contentious aspect mentioned in user reviews. While one review described the staff as "responsive and pleasant," the majority of feedback regarding customer service is overwhelmingly negative and concerning:
The stark contrast in staff reviews suggests a significant inconsistency in service quality, ranging from professional to outright disrespectful and offensive.
Olympic Casino Fama in Narva appears to be a venue with genuine potential, offering affordable drinks, a pleasant interior, and a decent selection of gaming and sports betting options. It can be a good choice for those seeking a budget-friendly spot for late-night drinks or casual gambling. However, the recurring and severe criticisms regarding staff attitude and professionalism are a major detractor. Prospective visitors should be aware that their experience may vary greatly depending on the staff encountered. Addressing these significant customer service issues would undoubtedly elevate the overall reputation and visitor satisfaction at Olympic Casino Fama.
He's a total jerk working there. Ch was looking for her husband and eventually found her there. Well, I broke a glass, and they put me in a bad light. I felt very unpleasant. My husband also left, and they also called me a prostitute.
Drink prices really cheap! So if you're looking for a place to start/drink, I recommend this place! I would give full stars if the customer service staff would bother to even smile a little and not look bored.
The guys who work are responsive and pleasant. It is possible to play various slots, as well as place bets on various sporting events. In general, you can spend time with interest.👍👍🤩
It’s nice inside, but the staff is something out of the ordinary, they put themselves above everyone else, they have zero respect for those passing by, they don’t have time to make a card, and it’s disgusting
