Fenix Casino | Vilde Guide and Review
Fenix Casino Vilde, situated in Tallinn, Estonia, primarily functions as a casino. Reviews from recent visitors paint a varied picture, highlighting both its potential for social interaction and significant concerns regarding customer conduct, service, and its impact on the surrounding area.
What Visitors Are Saying â¨
On the positive side, some patrons have found Fenix Casino Vilde to be a place with a "good atmosphere" and an opportunity to "find new contacts." This suggests that for some, it serves its purpose as a social gaming venue.
Areas of Concern â ī¸
However, several reviews raise considerable issues:
Customer Service & Safety Concerns đ¨
One particularly strong complaint details an experience involving bullying and discrimination within the establishment. The reviewer claims that staff failed to intervene or protect a customer, instead defending an aggressor they allegedly knew. This points to potential lapses in customer protection and impartial security management, leading to a feeling of being "embarrassed by the security guards for daring to stand up for myself." Such incidents suggest a need for improved staff training in conflict resolution and maintaining a safe environment for all patrons.
Impact on the Local Environment đī¸
A highly critical review highlights external issues related to the casino's clientele. It describes patrons buying alcohol and causing disturbances near the adjacent Maxima supermarket, including public urination in front of passersby and children. This feedback suggests a significant negative impact on the local community and questions the casino's placement within the city, with the reviewer stating such establishments "should be prohibited or should be far from the city." This raises concerns about responsible gaming practices and community integration.
Operating Hours Clarification â°
Despite potentially being advertised as 24/7, one review clarifies that the casino is "not really open 24/7" as they "close for an hour at seven in the morning." While a minor detail, it's important for visitors planning their trips.
General Clientele Dynamics đĨ
It's noted that, "like in any casino there are different people," and one reviewer bluntly describes the venue as a place "where people who are lost in life gather." This sentiment, combined with the other negative comments, indicates that the casino's clientele can be quite diverse, with some individuals potentially detracting from the overall experience for others and the surrounding area.
Overall Impressions đ˛
Fenix Casino Vilde appears to offer a typical casino environment for some, with opportunities for socializing and an acceptable atmosphere. However, it faces serious criticism regarding customer safety, staff conduct, and the behavior of its patrons outside the premises, which significantly impacts its perception within the community. Potential visitors should be aware of these reported issues.
You know what you get for it. Customers shouldn't discriminate and should protect their acquaintances when they bully others. If you have anything against me, I still have the letter I received after that night from the man who crossed the line. The employees say he didn't say anything because they know him. Low attitude and low perimeter protection, they had to embarrass me with the security guards for daring to stand up for myself
A place where people who are lost in life gather. People who go to this place go to buy alcohol and disturb the Maxima supermarket and urinate anywhere in front of people and children walking by.These types of establishments should be prohibited or should be far from the city. It's really HORRIBLE.
