Olympic Casino Review

Olympic Casino, located in Tallinn, Estonia, presents a mixed experience for visitors. While some aspects are praised, several recent criticisms highlight areas needing significant improvement. As a primary casino establishment, expectations for service, atmosphere, and facility upkeep are generally high, and the feedback reflects varied success in meeting these.

What Visitors Liked 👍

Historically, Olympic Casino has received commendation for its welcoming environment and attentive staff. Patrons have highlighted:

1. Atmosphere: An enjoyable and engaging atmosphere that enhances the casino experience.
2. Service and Staff: Older reviews frequently praise the superb service and the demeanor of the staff, often specifically mentioning the "ladies" for their good service.

Areas for Improvement 👎

More recent feedback, however, points to several notable downsides that could detract significantly from a visitor's experience:

1. Customer Service Issues: There are concerns about the professionalism of some newer employees, described as "unprofessional and arrogant." This suggests a potential decline in service quality compared to past positive experiences.
2. Cleanliness and Upkeep: Several reviews express dissatisfaction with the casino's physical state. Specific complaints include dirty chairs and a general lack of "shine" or cleanliness throughout the premises.
3. Clientele and Security: Some visitors have noted the presence of what they describe as "guys dressed in homeless camouflage" and a perceived absence of security guards, raising questions about the casino's efforts to maintain a comfortable and secure environment for all guests.
4. Gaming Experience and Equipment: A significant point of contention is the gambling experience itself. One reviewer strongly asserts that the casino feels like a "predatory institution" where winning is merely a dream, recommending alternatives like Finland for those serious about playing. Additionally, despite having a large space, some feel there are not enough gaming devices to accommodate guests adequately.

Overall Impression

Olympic Casino in Tallinn appears to be a place with a dichotomy of experiences. While it has a history of positive remarks regarding its atmosphere and service, recent comments highlight concerning trends in staff professionalism, cleanliness, and the overall gaming fairness. For those considering a visit, it's important to weigh these varied perspectives, particularly the more recent feedback, which suggests a decline in certain operational standards. Visitors might find the experience less polished than expected, especially regarding the perceived odds of winning and the general upkeep of the facilities.