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Casino Barrière Trouville Review

FranceDeauville
4.1
3482 reviews
Pl. Foch, 14360 Trouville-sur-Mer, France
+33 2 31 87 75 00
Website
09:30 - 02:00
Hours
Monday
09:30 – 02:00
Tuesday
09:30 – 02:00
Wednesday
09:30 – 02:00
Thursday
09:30 – 02:00
Friday
09:30 – 03:00
Saturday
09:30 – 04:00
Sunday
09:30 – 02:00
Play Online
Casino Barrière Trouville

Located in the charming city of Trouville-sur-Mer, Casino Barrière Trouville offers a gaming experience that garners mixed reviews from its visitors. While praised for its modern facilities, several common themes emerge regarding ambiance, staff interactions, and visitor convenience, shaping a diverse range of experiences.

👍 The Positives: Modern Gaming and Comfort

👎 Areas for Improvement: Ambiance, Convenience, and Service Concerns

Despite its modern gaming offerings, several aspects of Casino Barrière Trouville frequently receive criticism from guests:

  1. Lack of Ambiance and Music: A recurring complaint points to a noticeable absence of lively atmosphere, particularly in the lounge and bar areas. Reviewers consistently noted it can be "a bit too quiet" with "no music," suggesting a need for "modern music" or "more spice" to enhance the overall vibe and make it more engaging.
  2. Inconvenient Luggage & Food Policies: Visitors often face significant inconvenience due to the casino's strict policies. Guests are not permitted to bring in outside food, and more notably, there is a complete absence of luggage storage or lockers. This proves to be a significant logistical challenge, especially for travelers visiting the casino.
  3. Staff & ID Verification Issues: This is perhaps the most critical concern raised by guests. Several reviews describe encounters with "rude employee[s]" and highly illogical or frustrating ID verification processes, particularly for foreign nationals. One detailed account highlighted an incident where staff allegedly accepted an expired French ID but not a foreign ID with a valid passport picture, leading to strong accusations of a "lack of intelligence and logic" or even implied racism in their entry control protocols.

🤔 Final Thoughts

Casino Barrière Trouville offers a venue with modern gaming equipment and a generally pleasant staff, coupled with a relaxed dress code. However, its overall appeal is often lessened by a noticeable lack of engaging ambiance, inconvenient policies regarding visitor belongings and outside food, and most significantly, severe issues reported concerning staff conduct and ID validation. While the quality of the machines is a clear draw, potential visitors should be aware of these common drawbacks, especially concerning entry requirements and the overall atmosphere, which can significantly impact the visitor experience.

marchesi team
marchesi team

Cozy casino very nice staff…. For visitors you can’t leave your luggage there which is inconvenient. But the machines are good and modern and more relaxed dress code:)) modern music in the lounge area would be nice as well…. It’s a bit too quiet there. Needs a bit more Spice:)

February 2024
kiều anh nguyễn
kiều anh nguyễn

Rude employee, cannot bring food in. There’s no locker whatsoever

July 2024
Ethan Sullivan
Ethan Sullivan

Amazing casino i lost alot of money though but the machines were modern and didnt have any issues very nice

April 2024
Jessika Cruz
Jessika Cruz

Average casino. We had a great time, but it lacked a little more ambiance at the place, especially at the bar area. No music. (Or any that we could notice)

September 2023
Nelson Amaya
Nelson Amaya

Run foreigners, run! You are not welcome here. The staff seems to lack of intelligence and logic. They clearly think they do airport control and don't do their simple job : controlling age and identity. Moreover they are stupid enough to say that they would accept a French invalid ID expired for 15 years but not a foreigners ID expired for 15 days + a valid passeport picture to prove your good willing. Racism? I hope no but not sure...

October 2021
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