Punto Club, a casino located in Enghien-les-Bains, France, presents a mixed, yet predominantly positive, experience for its patrons. While many visitors commend the welcoming atmosphere and professional staff, one particularly severe account raises significant concerns regarding staff conduct.
Punto Club appears to be a vibrant casino that generally delivers a positive and engaging experience for most of its patrons, largely due to its friendly and competent staff, especially the dealers. The warm welcome and good service are consistently praised, making it a potentially enjoyable destination for those looking to gamble and have fun in Enghien-les-Bains.
However, the very serious allegations of attempted extortion and unprofessional conduct detailed in one review cannot be overlooked. Such claims, if accurate, represent a significant breach of professional ethics and could severely impact a patron's trust and overall experience. Prospective visitors should be aware of this reported incident, which stands in sharp contrast to the numerous positive testimonials.
For a potentially enjoyable gaming experience with generally positive staff interactions, Punto Club could be a good choice. However, it is advisable to approach with awareness and to report any instances of inappropriate behavior immediately to management.
The short-haired woman who was working as a dealer and supervisor on July 18, 2022, at approximately 11:45 p.m. attempted to extort money from me at an ultimate poker table.She tried to extort money from me through intimidation and blackmail.Having refused her heavy requests for tips due to her uncommon rudeness, she told me that refusing to thank the staff financially would result in my losing the table games.She giggled proudly every time I lost a hand and rejoiced with her colleague who dealt me cards.The dealer and supervisor in question repeatedly demanded money, and when I refused, they argued for a while, and made it clear that I had to tip to continue playing properly.Once I lost all my money, she told me that I had it coming and that it would have happened differently if I had given the staff money.I will never set foot in this sinister club again, legitimately deserted by the customers.
The short haired woman and the blue eyed , blond haired man are amazing ! Thank’s to the staff !
Warm welcome, always smiling and pleasant staff!Go there to have a good time and have fun but as a dealer told me, don't forget that it's still a game!
First experience and it was amazing, I will be back soon 😁. Very warm welcome and very good service, and the dealers are great!
