Hôtel Barrière Lille, located in the vibrant city of Lille, France, primarily known as a casino hotel, consistently receives high praise from guests for its modern amenities, excellent location, and, most notably, its outstanding staff. While the overall guest experience leans heavily towards positive, a few recurring points regarding dining and evening services are worth noting for prospective visitors.
One of the most frequently highlighted aspects of Hôtel Barrière Lille is its exceptional service. Guests consistently commend the staff for being friendly, attentive, accommodating, and genuinely welcoming. From the reception team who appear "genuinely happy to greet" guests, to the "brilliant housekeeping team" ensuring rooms are spotless, the dedication to guest satisfaction shines through.
The hotel boasts a highly convenient location, making it an excellent choice for travelers. It's just a few minutes' easy walk to the Eurostar terminal and the main train stations, making arrivals and departures seamless. Furthermore, guests appreciate the relatively easy ten-minute walk into the historic center of Lille, allowing for convenient exploration of the city's attractions.
The accommodations at Hôtel Barrière Lille are consistently described as very nice, spacious, and comfortable. Reviews emphasize their spotless cleanliness, modern design, and bright, luxurious ambiance, contributing significantly to a pleasant stay. The attention to detail in room upkeep by the housekeeping team is frequently noted.
While the hotel itself receives high marks, the dining experiences, particularly at the restaurant "la Terrasse du Parc," present a mixed picture. One guest found the food "awful" and the restaurant's ambiance akin to a "canteen," strongly advising others to avoid it. Breakfast was also described as merely "comme ci comme ca" (so-so). While some reviews generally mention "great restaurants," this specific feedback on "la Terrasse du Parc" indicates a potential inconsistency in culinary quality that could detract from an otherwise 5-star stay.
A minor but notable inconvenience for some guests is the early closing time of the bar at 23:00. Additionally, issues with room service being "too busy to order" have been reported, with some guests feeling that reception staff did not adequately address these concerns. These aspects suggest that while the hotel excels in many areas, evening amenities and responsiveness to in-room dining requests could see improvement.
Hôtel Barrière Lille stands out as a fantastic hotel option in Lille, offering a luxurious and comfortable stay in a prime location. Its outstanding staff and well-appointed rooms are definite highlights. For those planning a visit, especially if dining within the hotel, it might be wise to explore all restaurant options or consider local eateries for dinner. Despite a few minor points regarding dining and evening services, the overwhelming consensus points to Hôtel Barrière Lille being a highly recommended choice for a memorable stay in Lille.
We had a great stay. The hotel staff were friendly, attentive and accommodating. The hotel suite was very nice. All good there but..I gave 4 points..because of the resto, la Terrasse du Parc, we had in our package from Weekend desk.It was not good at all. Again the staff was friendly but the food was awful. The resto has the ambiance of a canteen. The breakfast was also 'comme ci comme ca'. That was such a pity. Avoid this resto and your stay will be a 5 out of 5!
Exceptional service - the reception team were warm and welcoming. They seemed genuinely happy to greet us and to help. The room was spacious and comfortable, and spotless - brilliant housekeeping team! The hotel is well located too - a few minutes easy walk to the Eurostar terminal and just ten mins walk into the historic centre.
Nice rooms, but bar closes at 23:00 which is far too early. Room service was too busy to order too but reception staff didn't seem to care.
Great option for staying in Lille. Close to the train stations and a relatively easy walk into the center of town. The hotel is very modern and clean with comfortable rooms.
An absolutely fantastic hotel! Great location, fantastic staff, great restaurants, luxurious rooms which are very bright. Fabulous!