SPIELSTATION Guide and Review
Located in Strasbourg, France, SPIELSTATION is primarily identified as a casino or gaming station. Based on available customer feedback, the establishment appears to be struggling with consistency in its service, operations, and overall customer experience. The average rating derived from these reviews hovers around 1.6 out of 5 stars, indicating a predominantly negative sentiment among recent visitors.
The Glimmer of the Past (Based on older reviews) ✨
An older review from 2018 painted a more favorable picture of SPIELSTATION, highlighting aspects that were once considered positive:
- The gaming station was equipped with "current play equipment" for its time.
- It was described as generally "well-maintained", despite some minor signs of wear.
- Service was noted as "pleasant and correct".
- Guests appreciated that smoking was permitted within the premises.
- A significant perk mentioned was the provision of free small non-alcoholic drinks for guests.
- The overall stay was considered "pleasant".
However, it's crucial to note that these positive observations are several years old and may not reflect the current state of affairs.
Recent Challenges and Customer Dissatisfaction 📉
More recent reviews, spanning from a month ago to four years prior, highlight a range of significant issues that have led to widespread customer disappointment:
Service and Staff Concerns 🗣️
- Several patrons reported miserable service, with one instance detailing a 2-hour visit where they were not even approached to ask if they wanted a drink.
- Staff have been described as "overwhelmed, moody, and arrogant", contributing to a negative atmosphere and discouraging repeat visits.
Operational and Machine Issues 🎰
- A major point of contention is that the gaming machines reportedly do not accept bills, forcing players to use an exchanger for coins.
- There's a strong perception among some users that this coin-only system, coupled with machines being emptied nightly, is a "scam", with the chances of winnings being "literally zero."
- One user simply expressed a general feeling of "throwing money out the window", reinforcing the frustration with the gaming experience.
Cleanliness and Comfort 🧹
- Hygiene appears to be a significant problem, with reports of dirty machines, including leftover glasses and cups from previous users.
- Ashtrays were observed to be overflowing, indicating a lack of regular cleaning and attention to guest comfort.
- A review noted that not a single machine was disinfected over a 2-hour period, raising concerns about overall hygiene standards within the establishment.
Opening Hours Discrepancies ⏰
- One customer experienced an unfortunate issue with the listed opening hours, arriving at 6 AM on a Sunday only to find the establishment didn't open until 7:30 AM, with an unsatisfactory excuse provided for the delay. This suggests potential issues with communication or reliability regarding operating times.
Final Thoughts: Proceed with Caution
While SPIELSTATION may have once offered a more positive experience, recent feedback suggests a consistent decline in service quality, operational transparency, and cleanliness. Visitors looking for a reliable and enjoyable casino or gaming experience in Strasbourg should approach SPIELSTATION with caution, keeping in mind the significant number of negative reports regarding staff attitude, machine functionality, and overall venue maintenance.
UnfortunatelyOn Sunday we arrive at 6 a.m. and it doesn't open until 7:30 a.m.As an excuse the train didn't arrive and had to take the next one
Here nothing works like elsewhere the machines do not take tickets you have to make change on an exchanger!! This is where the scam begins, the entry is recorded in two euro coins, seeing that every evening they are empty, the chances of having a winnings are literally zero mix it with an overwhelmed personal, moody is arrogant you have the right cocktail to come back again,
If I could I would give zero stars!!!There were two of us there, in 2 hours we weren't even asked if we wanted something to drink...The service is miserable, our machines had glasses and cups from the previous one for 2 hours...Nobody even came to empty the overflowing ashtrays, not even 1 car store was disinfected in the 2 hours.
Bad unpleasant personnel management.Many employees say that they are terminated shortly before the first year so that no permanent contract is concluded.You shouldn't expect anything from a shop that plays with money and takes money out of the pockets of the lower class. Open your eyes!