The last meal's Review

Nestled in the vibrant city of Toulouse, France, "The Last Meal's" presents itself as a unique establishment. While officially categorized as a casino, user reviews predominantly focus on its food service, offering a mixed bag of culinary delights and service experiences.

Overall Impressions

With an average rating hovering around 3.6 out of 5 stars from the provided reviews, opinions on The Last Meal's vary significantly. Patrons highlight both exceptional dishes and frustrating inconsistencies, particularly with delivery orders.

The Highs: What Patrons Appreciate ✨

• Quality Food: Several reviewers lauded the food. One customer simply stated "Excellent," while another praised "Excellent hamburger and gourmet dish." The use of "fresh products" was noted positively, along with the pleasant surprise of "homemade fries sauces."
• Commendable Service (On-site & Delivery): The manager receives high praise for being "very kind," "attentive," and a "very human" individual, particularly in the context of renting the room for a small wedding. Delivery service, when accurate, was noted for being "on time, even early" with a "professional delivery person," especially appreciated during challenging times.
• Reasonable Pricing: The basic burger menu, priced around €11, was deemed "correct" and reasonable by a satisfied customer.

The Lows: Areas for Improvement 📉

• Order Accuracy & Completeness: A recurring and significant issue, especially for delivery and takeaway orders, is the accuracy of what customers receive. One reviewer recounted receiving "chopped steak instead of the duck breast" (a more expensive item) without being warned, leading to a disappointing experience where they ate alone and lukewarm, and their partner ate alone and cold after having to retrieve the correct item. Another customer faced the outright omission of "2 hot dogs," which were replaced by "2 small hamburgers" without notification, despite the hot dogs being €6 each.
• Food Temperature & Quality: Food arriving "lukewarm" was a concern for pickup orders. The "steak foie gras" combination was explicitly noted as not meeting expectations, and a €15 kebab was described as having "very meager portions" and being mixed with minced steak.
• Drink Freshness: While there's "plenty of choice" for beverages, one review suggested they "could be fresher."

Dining Recommendation

Given the mixed experiences, particularly concerning accuracy and temperature for off-site orders, one reviewer explicitly recommends eating there (on-site) to avoid these inconveniences. This suggests that the quality and service might be better controlled when dining in.

Final Verdict

The Last Meal's in Toulouse appears to be a place with considerable potential. When they get it right, customers are highly satisfied with the food quality, service, and value. However, significant inconsistencies in order accuracy, especially for delivery or takeaway, and food temperature can lead to considerable disappointment. For those considering a visit, dining in might offer the best chance for an "Excellent" experience, potentially aligning with the generous spirit of its highly-regarded manager.