
Xanadu Casino, located in Rustavi, Georgia, presents a somewhat polarizing experience for its patrons. While some visitors praise its hospitality and amenities, others have reported significant issues, particularly concerning game fairness and service for high-stakes players.
A recurring point across reviews is the casino's location. Xanadu Casino is consistently described as being "far from the city" or "a little far from city center." This suggests that accessibility might be a consideration for potential visitors, especially those relying on public transport or looking for a centrally located entertainment option.
The gaming floor at Xanadu Casino draws mixed opinions. One detailed account describes the place as "very big, but from inside it looks very empty, not many tables." This could indicate a lack of variety in gaming options or simply a quiet atmosphere, depending on one's preference.
Perhaps the most significant concern raised by multiple low-rated reviews revolves around the perceived fairness of the games, specifically roulette. Complaints include:
Conversely, one reviewer did describe it as a "really good and secure place to play," which directly contradicts the fairness concerns, indicating a wide range of experiences among visitors.
Service quality appears to be a point of contention among visitors:
On the brighter side, the casino's offerings for food and beverages receive positive mentions:
Xanadu Casino elicits strong, often contradictory, opinions. While some visitors appreciate the politeness of the staff, good food and drinks, and a sense of security, others have left with profound disappointment due to perceived unfair gaming practices, uncomfortable playing conditions, and unaccommodating service regarding betting limits. The location, being distant from the city, is a consistent minor drawback. Prospective visitors should weigh these varied experiences, particularly the significant concerns regarding game integrity, against the reported positives of staff demeanor and refreshment options.
We went there, the place is very big, but from inside it looks very empty, not many tables. The service is very bad, we asked to increase limits on Lari table, as we came with VIP players who want to play with very big money, the limit they said cannot be increased more than 500 lari on the number, which is something very small for big players. Also the location is far from the city. The tables are also very bad, the Neighbors section is totally flipped backward, if you are a classic roulette player, you will be confused, the chairs are not comfortable also, and the chances to win there are very low, almost from ten spins, one to player, which is totally not fair gaming. We said we will never come to this casino again, if you do not increase the limits, they did not care, while the players played with more than 100k usd. Anyway it was a very bad experience.
This is third time I get to this far away casino with some friends. To tell you the truth this visit I was sure that the management plays against the players in roulette. I noticed that from the first time that the roulette ball bounces 10s if time before getting into a number. This is obviously a magnetic field that prevents the ball in landing into unwanted numbers. Specially when the table supervisor punch several times on his computer screen to prevent my loaded number to win . I know this from Las Vegas . One dealer there told me how it works . Very disappointed from you and I hope that one day you see that you are doing is punished by law . But this is Georgia.. no organization is steering such Casinos .. ohh I see many people are giving you five star , are they your employees??
Everything is good but a little far from city center. The staff are so polite and kind. The food and drink are so good.
Nice people, cool drinks, perfect service, and really good and secure place to play! đ