Located in Bad Wiessee, Germany, MERKUR SPIELHALLE Rosenheim is primarily a casino that offers a gaming experience to both locals and visitors. Based on recent patron feedback, this establishment presents a mixed bag of experiences, highlighting both its strengths and areas that could benefit from improvement.
A notable highlight for many is the staff. One reviewer specifically mentioned the owner, Claudia, as being "very helpful" and proficient in English, fostering a welcoming environment. The sentiment of "Super Personal" (Great Staff) also indicates a positive interaction with employees.
The casino's layout for gaming machines receives praise for its design. Machines are conveniently "sectioned into numerous groupings of two," which allows for multiple machine play while offering a degree of privacy. The space is described as "colorful and well lit," contributing to a pleasant gaming atmosphere.
Beyond the slot machines, the upstairs area offers a number of "both pool tables and snooker," providing alternative entertainment options. Its location in the "heart of George-Aicher-Park" and being "a short hop right off one of the local bus lines" makes it easily accessible for visitors.
A significant point of contention for recent visitors is the issue of machine occupation. Several patrons have expressed frustration over "5 people occup[ying] all the machines," leading to a feeling of being unable to play. Complaints suggest that staff inaction, or even management policy, allows this behavior, causing "loyal players" to feel neglected.
Some users have voiced strong concerns about the perceived fairness of the gaming machines. There's a sentiment that regardless of the stakes, players "just lose," with one reviewer stating a feeling that the machines might be "programmed to lose," especially for frequent visitors. This concern is heightened by instances where players report not getting "free spins for 50 or even 100 euros," leading to a feeling of being "robbed."
While brief, some recent reviews simply state "Minus" or describe the experience as a "pure disaster," indicating a general dissatisfaction that aligns with the more specific complaints regarding machine fairness and availability.
MERKUR SPIELHALLE Rosenheim offers a casino experience with the potential for enjoyment, thanks to its well-designed gaming areas, additional recreational activities, and generally friendly staff. However, recent feedback highlights critical issues concerning machine availability and a strong perception among some patrons that the games are unfairly biased. Prospective visitors should consider these points, particularly the concerns about machine fairness and the policy regarding machine occupation, before planning their visit.
A cute little casino located in heart of George-Aicher-Park. The owner Claudia was very helpful and spoke very good English. The upstairs area has a number of both pool tables and snooker. The local patrons seem traditional in the sense that they focus more on their gaming than being social.Gaming machines are sectioned into numerous groupings of two, allowing for convenient multiple machine play while offering some degree of privacy. It is colorful and well lit, as well as a short hop right off one of the local bus lines.
Very bad...5 people occupy all the machines, the staff does nothing and you have lost all of your loyal players, according to the staff, they are allowed to do that, the boss said, what is the point of a card if everyone can play on as many machines as they want
A pure disaster, no matter what chip you play on, you just lose. I have the feeling that when you register with ID and you get your own card to play with, that it's set up and that if you're there often, that it's programmed to lose. Unfortunately, it happens too often that you don't even get free spins for 50 or even 100 euros. Here you just get robbed...
