SPIELSTATION, located in Bremen, Germany, operates as a casino, offering various gaming opportunities. User reviews paint a complex picture, highlighting significant concerns regarding player protection, staff conduct, and the perceived fairness of the games, alongside a few glimmers of positive customer service.
Many reviews express strong dissatisfaction, primarily revolving around several critical areas:
Amidst the criticisms, there are acknowledgements of some positive aspects of the service:
A few reviews mention that certain staff members are genuinely friendly, attentive, and provide excellent service, including proactively offering drinks to players. This positive aspect, however, appears to be overshadowed by the more frequent negative experiences.
Based on the user feedback, SPIELSTATION in Bremen appears to be an establishment with significant operational challenges. The most pressing issues revolve around alleged disregard for player protection regulations (allowing multiple simultaneous plays) and concerns about the fairness of the gaming machines. These are coupled with inconsistent customer service and serious accusations regarding employee treatment by management. Prospective visitors should be aware of these recurring concerns when considering a visit to SPIELSTATION.
Dear “Franla” Karstens, thank you very much for confirming my point about disrespect towards my own employees. Instead of dealing with my criticism as a former employee about the neglect of the duty of supervision when it comes to player protection. Are you trying to damage my credibility or my reputation by saying that I am sick and that I should be happy that I was allowed to work for you in my condition or that I was a bad employee. This personal attack proves the way you treat the company's employees and how dubious your review is. The strange thing is that you rate all gaming stations positively and competitors generally negatively.
We were there for the first and last time. The devices are definitely tampered with. The public order office should check here regularly. Something is seriously wrong here!!!! Better stay away from this hall!!!
The way you treat your own employees can hardly be surpassed in terms of disrespect. Furthermore, laws are knowingly broken by allowing people to play on more than one device. You knowingly put your customers at risk of becoming addicted to gambling or becoming dependent. In Stuhr, on the other hand, it is strangely forbidden to play more like a device.
The staff there is super friendly, always attentive and nice. People ask for drinks, really great service. Then there are women there whose job is annoying, their friendliness is completely fake and only the bare minimum is needed when you ask after a three-hour stay whether it's possible to get something to drink. Aside from the fact that you're paying for it, I think you can also expect a certain level of customer service. Not to mention the tone towards young people... My tip is to hire more good guys and perhaps offer the annoyed ladies a new job in the country where they come from. 😉
How is it possible that the entire hall is filled with only 4 people?Each time one person plays on 3 devices