Located in Bremen, Germany, SPIELSTATION is primarily a casino, offering a gaming experience for those looking to try their luck. User reviews for this establishment paint a highly mixed picture, showcasing both positive aspects and significant concerns, particularly regarding fairness and customer service.
Despite some prominent negative feedback, SPIELSTATION has received praise for certain aspects:
Several visitors have highlighted the venue's overall upkeep, noting it as a "very clean" place. One user described it as a "quiet place", suggesting a potentially relaxing atmosphere for some patrons.
While contradictory to other reports, some reviews commend the staff. Comments include mentions of "nice staff" and personnel being "exceptionally friendly and accommodating." This suggests that individual experiences with staff can vary widely.
The majority of the critical feedback revolves around crucial aspects of a casino experience, including machine payouts and staff conduct:
A significant number of negative reviews point to serious issues with the gaming machines. Users have expressed frustration, stating that "machines run without profit" and regardless of money spent or time played, there was "no profit," leading to a feeling of simply losing money. One particularly strong complaint mentioned "graphical problems" and disputed counting, leading a user to feel they were being "taken for a fool." Such experiences severely detract from the entertainment value and trust in the establishment.
In stark contrast to positive comments, some users reported extremely negative interactions with staff. Descriptions included employees being "very unfriendly, rude," with one review specifically mentioning issues even with "the regional management." This inconsistency in staff behavior is a major point of contention for visitors.
One review raised a concerning point about potential discriminatory practices, claiming that complimentary services like juice or coffee were only offered to local patrons and not to foreigners. If true, this indicates a serious issue with equitable treatment of all guests.
SPIELSTATION in Bremen appears to be a place with a dichotomy of experiences. While it offers a clean and, for some, a quiet environment with friendly staff, the consistent and severe complaints about machine fairness, lack of payouts, and instances of rude staff (including management) are significant red flags. Allegations of discrimination further compound these concerns, suggesting potential systemic issues.
Prospective visitors should be aware of these reported inconsistencies. If considering a visit to SPIELSTATION, it's advisable to proceed with caution and manage expectations, particularly regarding the fairness of the gaming machines and the consistency of staff behavior.
Minus one starStaff very unfriendly, rude!Even the regional manager!!!Graphic problems, see photos...Man told me I had counted correctly...Although if the missing symbol were also a j, then the count would be wrong!!!!!!!They're trying to make you look stupid.This is a case for the gaming authorities, authorities, public prosecutors!Donate to Bread for the World, the homeless, etc.Instead of giving them the euros.Take care, sonF.H
Machine run without profit. No matter how many money in and how many long games. Still no profit. So no fun. Just lose it. Guess I have to forget about the game.
