This review compiles insights from recent visitors to MERKUR SPIELHALLE Essen, a casino establishment located in Dortmund, Germany. While the name might suggest a different city, this particular Merkur Spielhalle is indeed a part of Dortmund's local gaming landscape. User feedback presents a mixed picture, highlighting both strengths and significant concerns for potential patrons.
With an average rating hovering around 3 out of 5 stars, the general consensus on MERKUR SPIELHALLE Essen is quite varied. Some visitors find the venue "quite pleasant for gaming," especially when considered as an alternative gaming hall. However, a recurring observation is that the atmosphere is "quite loud," which might not be ideal for those who prefer a quieter gaming environment.
One critical reviewer noted, "The hall is very bad," indicating a strong negative perception of the overall ambiance or facilities from their perspective.
Customer service receives conflicting reports from visitors. On one hand, a highly positive review praises the staff, stating, "Super here all employees nice to vorkommend Service 1a," suggesting a very positive experience with attentive and accommodating personnel. Another reviewer also found the staff to be "hopefully and accommodating."
Conversely, a more critical review described the staff as "always nervous and it's like they're at war," which points to potential inconsistencies or stress in the service delivery. This divergence in experiences suggests that the quality of staff interaction might vary.
For enthusiasts of gaming machines, the presence of specific types is often a draw. One positive aspect noted is the availability of "Novo devices," albeit not in large numbers, which is appreciated by some players.
However, a significant and concerning point raised by a long-term visitor is the payout rate. This reviewer claims that the current payout rate is "the worst," stating that the supposed rate of 67% is "miles away." After years of visits, their observed quota was not even close to 4.16%. The strong conclusion was that "every casino pays out more than 8 times as much as such casinos," advising players who wish to win to consider traditional casinos with guaranteed higher payout rates.
This stark warning about extremely low payouts is a crucial factor for any patron considering this establishment for gambling.
MERKUR SPIELHALLE Essen in Dortmund appears to be a gaming venue with a polarizing reputation. While some patrons appreciate the general gaming experience and the helpfulness of certain staff members, the noisy environment and, more critically, the alleged extremely low payout rates are significant drawbacks. The conflicting feedback on staff attitude also suggests an inconsistent service experience.
If you're seeking a casual, perhaps louder, gaming experience and aren't overly concerned with high payout odds, this location might serve as an "alternative hall." However, for those prioritizing winning potential and a consistently positive staff interaction, the reviews strongly suggest that other traditional casinos might offer a more rewarding experience.
The staff is always nervous and it's like they're at war. The hall is very bad.
Quite pleasant for gaming, just as an alternative hall. I found it to be quite loud as I prefer the quieter halls. Even Novo devices available, not much, but at least. Profit loss is quite similar to the other halls for me. Staff is hopefully and accommodating.
currently the worst payout rate...the supposed rate of 67% is miles away! After many years of visiting, a quota of 4.16% was not even close! Conclusion: every casino pays out more than 8 times as much as such casinos! If you want to win, you should consider investing your money in appropriate machines that also guarantee a high payout rate (casino)
