Located in Erfurt, Germany, BIG STAR Spielhalle is primarily categorized as a casino, offering a gaming experience to its patrons. User feedback paints a somewhat mixed picture, though the majority of reviews lean positive, highlighting key aspects such as convenience, game selection, and even the hospitality. It's worth noting the recency of some negative comments compared to the more numerous older positive ones.
👍 The Positives: What Players Appreciate
- Winning Potential: Several visitors have expressed satisfaction with their gaming sessions. One reviewer enthusiastically stated, "You can actually only win," suggesting a positive perception of payouts and overall gaming luck at the venue.
- Quality Refreshments: Beyond the games, the amenities receive praise. A notable comment recommends the coffee highly, even if one experiences a loss, indicating attention to customer comfort and complimentary offerings.
- Excellent Selection: The Spielhalle is commended for its "very good selection" of games, implying a diverse range of slot machines or other gaming options that cater to different preferences and keep the experience engaging.
- Convenient Location & Parking: Accessibility is a significant advantage, with reviewers highlighting the "Best location, easy to find," coupled with the availability of "plenty of free parking." This is a major plus for visitors traveling by car.
- Friendly Atmosphere & Staff: The personal touch seems to resonate with some patrons, as one review mentions enjoying being there "for a chat" and appreciating a staff member by name ("Keep it up Norman"), suggesting a welcoming and personable environment.
👎 Room for Improvement: Areas of Concern
- Beverage Quality & Choice: A more recent review (from 7 months ago) specifically criticized the drink offerings. The feedback noted that "Coke tastes bad" and that only Pepsi was available, pointing to potential dissatisfaction with the quality or limited variety of non-alcoholic beverages.
- Overall Negative Experience: The same recent review conveyed strong dissatisfaction, advising others "Never again, don't indulge" and bluntly calling the store "rubbish." This indicates a significantly negative and unwelcoming experience for that particular visitor.
Overall Verdict
BIG STAR Spielhalle in Erfurt generally appears to be a popular destination for those seeking a gaming experience. Many positive reviews highlight its strong points: a convenient location with ample parking, a diverse selection of games, and a friendly, welcoming atmosphere possibly enhanced by attentive staff and good coffee. The perception of good winning odds also contributes to its appeal for some. However, a recent and quite sharp negative review indicates that not all experiences are consistent, particularly regarding specific amenities like drink quality and overall satisfaction. Prospective visitors should consider these varied experiences – while many find it a "top store" with a "very cool" vibe, it's worth being aware of the potential for a less favorable impression, especially concerning minor details like beverage options.
