Casino Napoleon, located in the charming city of Erfurt, Germany, presents itself as a primary casino establishment. User reviews paint a rather varied picture of the venue, highlighting both its strengths in design and facilities, as well as significant areas for improvement regarding atmosphere and service.
Many visitors are immediately struck by the casino's aesthetic appeal. The interior design and overall ambience receive high praise, with one reviewer noting them as "worth 5 stars." This suggests a well-maintained and visually attractive environment, creating a sophisticated backdrop for gambling and leisure.
A standout feature for several guests is the modern dart lounge. This dedicated area, equipped with up-to-date machines, appears to be a popular draw and a strong point of the establishment, offering an alternative form of entertainment beyond traditional casino games.
While the physical space impresses, opinions on staff attentiveness are more critical. Several users reported that the general staff "only cares a little about their guests," indicating a potential lack of proactive service or engagement. However, there is a notable exception: a specific German employee named Max is consistently praised for providing "always good service," suggesting that excellent individual service can be found.
This is where Casino Napoleon faces its most significant criticism. One particularly strong negative review described the venue as resembling a "youth club," populated by "young people who neither play nor eat anything." This reviewer expressed frustration over these individuals disturbing others and using the dart lounge purely as a "meeting place" for socializing, rather than for actual gaming. This suggests that the casino's atmosphere can be negatively impacted by loitering, which may detract from the experience for those seeking a more traditional or focused gambling environment.
As with any casino, the gambling experience is subjective and often hinges on luck. One reviewer humorously, yet pointedly, remarked, "Unfortunately the sun went down, well maybe next time," indicating a disappointing outcome on their visit. This highlights the inherent risk and variable nature of casino entertainment.
Casino Napoleon appears to excel in its physical presentation and specific recreational offerings like its dart lounge. However, inconsistent service and challenges with managing the clientele's behavior and maintaining a suitable casino atmosphere are significant drawbacks. For those seeking an aesthetically pleasing venue with good dart facilities, it might be appealing. However, if a quiet, service-oriented, or strictly gambling-focused environment is paramount, potential visitors should be aware of the reported issues.
Very attractive object. Interior design and ambience are worth 5 stars. However, the staff only cares a little about their guests. With the exception of a German employee named Max, whose service is always good 🤗
Reminds me of a youth club, a bunch of young people who neither play nor eat anything!? Just disturb others and use the dart lounge as a meeting place to exchange opinions!!!!!! Sorry, not working at all!!!!!!!!!!!!
