Casino Royal Guide and Review
Casino Royal in Mainz presents itself as a local gaming establishment, primarily catering to those interested in slot machines. User reviews offer a mixed but generally critical perspective on its offerings and overall experience.
What to Expect at Casino Royal đ°
Gaming Options
- Slot Machines: The venue is predominantly equipped with slot machines. Several users highlight that it is "only slot machines" and describe it as more akin to an "arcade" than a traditional casino.
- Lack of Traditional Table Games: A significant point of criticism is the absence of popular live table games. Reviews explicitly state "no real roulette" and "no poker," which might disappoint visitors expecting a full casino experience with live dealers and diverse gaming tables.
Atmosphere and Environment
- Size and Ambiance: Described as a "small casino," the venue also receives comments about its atmosphere being "dark." This suggests a more intimate, perhaps less vibrant, setting compared to larger, brighter casino floors.
Customer Service and Staff Interactions đ¤
Customer service at Casino Royal appears to be a point of contrast among visitors:
- Positive Experience: One reviewer, a first-time casino player, reported an "unexpected" and "very special customer service" experience from a helpful lady who "teched me everything." This indicates that personalized and excellent service can be found.
- Negative Experience: Conversely, another review highlights a significant issue with staff conduct, mentioning "a big and muscular guy who is so arrogant and insults the guests." This specific incident of an employee telling non-playing guests to "get out" points to potential inconsistencies in staff professionalism and guest relations.
Overall Impression
Casino Royal in Mainz seems best suited for individuals primarily interested in playing slot machines in a more casual, arcade-like environment. Those seeking the excitement of live roulette, poker, or other traditional table games may find the offerings limited. While there's potential for excellent personal service, the negative feedback regarding staff behavior and the general lack of diverse gaming options are important considerations for prospective visitors.
I'm an orthodox Jew, I played there the first time casino, there was a lady very special she teched me everything unexpected gave me very special customer service. (I forget to ask her name)Thanks.I recommend this place to everyone, including you!!
It's a nice arcade but there's a big and muscular guy who is so arrogant and insults the guests. When you wait for your friends to play and they come and simply say whoever isn't playing, get out! Hello? Who are you? Just one employee.
