
Storm Casinos GmbH in Mainz presents itself as a typical gaming arcade, primarily featuring slot machines and the characteristic sounds of a casino environment. User experiences are quite varied, ranging from highly positive to deeply critical, particularly concerning staff interactions and the overall ambiance. While some patrons report successful winnings and attentive service, others highlight significant issues with employee attitude and language proficiency.
Storm Casinos GmbH in Mainz offers a standard arcade gaming experience. While some visitors appreciate the potential for small winnings and the presence of helpful staff, others have been severely put off by what they describe as unprofessional and unhelpful employee conduct, particularly regarding language and customer service. Its comfort during summer is a plus, but the overall atmosphere and staff consistency appear to be areas where the casino could significantly improve to enhance the overall customer experience.
One of the best arcades has become one of the worst due to the stupid attitude of the employees. Employees hardly speak any German (Romanian seems to be the main language) and they immediately go to the ceiling. Customer friendliness, de-escalation, proportionality and language understanding are a foreign word!
A gaming arcade like you find on every corner, the people in it prefer to look at the spinning discs on the one-armed bandits, spinning discs and hypnotic sounds... You can use that to go "Ommmmmm" so that you can just keep calm in the middle of the gathered players. Very nice service made up for the boring sight at the machines. And my companion won nothing, just gambled away several euros. Nice and cool in summer.
Good earnings for a machine casino and a very attentive staff with customer service, sorry for the restrictions they have recently.... 5 stars and a score of 10πππ
Unwelcoming people and peripheral area. Soundproof rooms. Only proximity to the airport is good (15 euros in taxi)
Good casino, put in β¬1.80 and got out β¬12. If you need money, this is the right place.