MERKUR SPIELHALLE München, a casino located in Munich, Germany, presents a mixed bag of experiences for its visitors, leaning heavily towards the negative based on recent user feedback. While some aspects of the venue are appreciated, significant issues, particularly regarding parking and overall customer experience, are frequently highlighted.
The most alarming and consistent complaint across multiple reviews revolves around the parking situation. Visitors report being issued parking fines despite diligently registering their license plates both in writing and at a terminal within the casino. This issue has led to:
Strong advice from multiple users: "Please don't park there or show up" and "Don't go or park here anymore!!!!!!!" due to the high likelihood of receiving parking penalties.
Beyond parking, the core gaming experience also draws criticism:
The general sentiment is that the "arcade isn't doing so well anymore," with suggestions that money from "hard-working people has to flow to the casino so that the greedy, lazy operators can get away from work."
Customer service and staff presence are areas of concern:
One notable positive, though overshadowed by other issues, is the cleanliness of the premises. The casino is described as "very clean and makes a well-kept impression," and "otherwise generally clean no objections."
Given the severe and persistent issues related to parking fines, combined with concerns about payouts, noise, and staff engagement, potential visitors should approach MERKUR SPIELHALLE München with extreme caution. The risk of incurring unexpected parking penalties seems to be a significant deterrent. If considering a visit, it is highly advisable to arrange alternative transportation or park far away from the premises to avoid the reported parking issues.
HiNo starBecause the arcade isn't doing so well anymore. The money from hard-working people has to flow to the casino so that the greedy, lazy operators can get away from work and bother othersTo be able to finance people and have a nice life, we have released a new trick with Loyal Parking ServiceYou will be punished even though you enter the license plate there. If you receive an invoice for parking, they promise that the invoice will be deleted, that doesn't happen. Now you get reminders and other costs, they are both in cahootsI have hired a lawyer, please don't park there or show up and whoever gets a bill should write to me so that we can take legal actionThx
CAUTION, This casino is under video surveillance because of parking. Although you have the possibility to register in the casino, both in writing and in the terminal.So it's better to park somewhere far away or not go at all.There can be no talk of winning at all.Away from Merkur...I've never seen such bad arcades...Merkur was already in court for security manipulation, you can read it on Google...Just a rip off.P.SWe have now received the fourth reminder, even though we sent in all the evidence from Merkur that we registered, today the parking enforcement responded and if we don't pay, they will send us debt collection.I have learned that hundreds of people have the same problem even though they register every time in the casino.You are guaranteed to get punished.
The casino is very clean and makes a well-kept impression.You hardly get to see the employees, some of them are very unfriendly, it has something to do with a lack of education and a lack of experience.It also seems questionable that a player very often uses 8 devices, these with little moneyequipped and then blocked,so that other guests have no opportunity to play and leave.Supervisors should pay attention to this and act fairly.
Enormous noise pollution from guests playing etc. Supervision is not interested anyway, colleagues etc. otherwise generally clean no objections
Now you have to register on a computer and a list of license plates.I always do this and will soon be getting new parking tickets every day.Don't go or park here anymore!!!!!!!