MERKUR SPIELHALLE Neufahrn, situated in Munich, Germany, is primarily a casino establishment focused on slot machine gaming. Based on aggregated user feedback, the general sentiment regarding this venue is mixed, with a notable lean towards negative experiences, particularly concerning the gaming payouts and consistency of staff interactions.
The core gaming experience, specifically the slot machines, is a significant point of contention among visitors:
Reported Lack of Winnings: Multiple users have expressed strong dissatisfaction, describing the slot machines as frequently "idle" and indicating a consistent lack of significant payouts, even when playing with "high stakes." Several reviewers reported substantial losses without any notable returns.
Insight into German Slot Machine Regulations: One particularly informative review sheds light on the legal framework governing slot machines in Germany. It explains that the maximum permissible loss per hour on a slot machine is 60 Euros. Crucially, the "game" is not solely about the visual reels but involves the internal booking of units and credits. This implies that machines are not obliged to give substantial winnings, and the transfer of credits may cease once the hourly loss limit is reached, potentially explaining the common complaint about payouts.
For individuals primarily visiting with the expectation of winning, the collective user sentiment suggests that this location may prove to be disappointing.
Experiences with the staff at MERKUR SPIELHALLE Neufahrn appear to be quite varied:
Negative Staff Encounters: A number of patrons have reported "annoying staff" and instances of "unfriendliness" and a "no willingness to help." Specific complaints include instances of being "expelled from the house" for not constantly playing on a device, and being repeatedly offered drinks in a manner perceived as "provocative" even after explicit refusals.
Positive Staff Encounters: In contrast, other reviews mention "nice staff" and commend the "good service," suggesting that the quality of customer interaction can be inconsistent and may depend on the individual staff members encountered.
Despite the criticisms regarding gaming and some staff interactions, certain aspects of the venue's environment received positive comments:
Cleanliness: One reviewer specifically highlighted that "the equipment is cleaned" and that all facilities, including the "toilet," are kept "very clean."
Atmosphere: The overall atmosphere was described as "good" by one user, and another felt "comfortable" within what they described as a "well-run casino."
Considering the prevalent negative feedback regarding the low payout frequency of the slot machines and the conflicting, often poor, experiences with staff, many users do not recommend MERKUR SPIELHALLE Neufahrn for its gambling offerings. While cleanliness and a potentially comfortable atmosphere are noted positives, they do not appear to offset the fundamental frustrations related to the core gaming experience and service for a significant number of patrons.
If your primary motivation for visiting is to seek significant winnings, based on these reviews, it might be prudent to consider alternative gaming establishments in the wider Munich area.
I don't recommend the Merkur arcade, especially the slot machines, which are only idle and every time I played there and those aren't small sums but every time you can't even imagine it. And apart from that, annoying staff, unfriendliness and no willingness to help.But such a big hall is not worth the time to be there and to gamble away money, so please if anyone wants to play, it's best to go to another hall in the area. You can also get other Merkur halls, you won't win there, I'll never play there again, I recommend that everyone else too.😎
Basically, according to the law, the maximum loss in one hour on a slot machine is 60 euros.However, the game is not, as one might reasonably think, what is displayed on the game reels on the screen, but rather the back and forth booking of units, credits and so on.This used to be known as the points game.So this means that such a slot machine is not obliged to give any significant winnings at some point.Because when the limit of 60.- Euro loss is reached, it will no longer be possible to move further credits or units from the money storage to this credit storage until the hour is over.Now I would like to thank everyone for reading this text. Now you have something to think about.
Unfriendly staff and if you don't play on a device every second you will be expelled from the house!Out of provocation you are then asked every minute if you would like to drink something even though you have already said no 5 times!
Service is good 👍 Atmosphere too but the machines are no longer that great anymore with high stakes nothing gets around
Nice staff and well-run casino. The equipment is cleaned and everything (toilet, etc.) is very clean. Can you feel comfortable?