Casino 24 Review

Located in the charming city of Travemünde, Casino 24 operates primarily as a casino, offering a place for those looking to try their luck. User reviews paint a rather mixed picture, with experiences ranging from highly positive to deeply frustrating, primarily centered around staff interaction and operational consistency.

Staff and Service: A Tale of Two Experiences 👥

The feedback regarding the staff at Casino 24 is notably polarized. On one hand, some visitors have praised the team:

1. One reviewer noted "Great staff and service is also very good."
2. Another highlighted "nice staff" and expressed a desire to return.

Conversely, a significant number of more recent reviews express severe disappointment:

1. Multiple users reported "unfriendly staff," with one specific complaint that an employee "prefers players she knows" and was "super unfriendly," deeming the service and cleanliness "the very last thing."
2. Another review described the establishment as having "unfriendly staff" and being a "stupid loading" (likely referring to a poorly run or frustrating establishment).

This stark contrast suggests a highly inconsistent customer service experience.

Ambiance and Gaming Environment ✨

While specific details are sparse, one positive comment did mention a "Nice hall," indicating that the physical environment itself is generally appealing.

The Gaming Experience and Payouts 💰

Regarding the core casino experience, one reviewer offered pragmatic advice:

1. "But you should have a well-filled wallet. Payout is a matter of luck." This is a standard disclaimer for any casino, emphasizing that outcomes are unpredictable and responsible budgeting is advised.

Operational Concerns: Hours and Accessibility ⏰

A recurring point of frustration for some visitors has been the casino's operating hours:

1. Several reviewers reported issues with the establishment "Not open even though it says on Google."
2. Another complained that the "store closes before 5 a.m.," implying an earlier than expected closing time or one not clearly communicated.

These inconsistencies can be a significant deterrent for potential guests planning their visit.

Overall Impression and Recommendation

Casino 24 in Travemünde appears to be a venue with potential, boasting a pleasant hall and, at times, commendable staff. However, the numerous complaints about unfriendly service, perceived favoritism, and unreliable opening hours significantly detract from the overall customer experience. While some may find it an enjoyable spot for a flutter, others have found it to be unwelcoming and inconvenient. Prospective visitors should manage their expectations regarding service consistency and verify opening hours independently before making a trip.