Spielcenter Wismar Guide and Review
Located in Travemünde, Spielcenter Wismar primarily functions as a casino and arcade, offering a blend of entertainment options. Based on recent user feedback, this establishment consistently receives high praise for its atmosphere, cleanliness, and particularly its customer service, though one notable negative experience should also be considered.
Overall Experience & Ratings
The majority of visitors have given Spielcenter Wismar a 5-star rating, indicating a highly satisfying experience. Guests frequently express eagerness to return, citing a pleasant and enjoyable environment for spending leisure time.
What Visitors Love:
Inviting Atmosphere & Impeccable Cleanliness ✨
Many reviews highlight the "very nice" and "fun atmosphere" within the Spielcenter. Visitors feel comfortable and at ease, making it a pleasant place to unwind. Furthermore, the premises are consistently described as "clean and tidy," which significantly contributes to a positive overall impression.
Exceptional Customer Service 👍
A recurring highlight is the outstanding staff. Described as "very nice," "fantastic specialists," "personable, humorous, and hard-working," employees go the extra mile to ensure guest satisfaction. Examples include prompt drink service, immediate cookie refills, and generally friendly and polite assistance for all visitors. This level of service is noted as a rare and appreciated quality.
Diverse Entertainment & Amenities 🎱🎰
Beyond the slot machines, the center offers affordable billiards, providing an alternative or complementary activity for guests. Reviewers also appreciate the availability of "delicious coffee." While gaming outcomes are always varied, some visitors have reported positive experiences with the machines, feeling they offer fair chances and even occasional "good full picture" wins.
Points for Consideration:
Despite the overwhelmingly positive sentiment, one review detailed a negative encounter involving denied entry. A group, despite being over 21 and having IDs, reported being refused access late at night, with the employee allegedly watching them "cheekily" from the window. This isolated incident suggests a potential inconsistency in entry policy or staff conduct, which prospective visitors, particularly those who may appear younger, should be aware of.
Conclusion
Spielcenter Wismar stands out as a highly recommended entertainment venue in Travemünde. Its combination of a welcoming atmosphere, consistent cleanliness, diverse amenities like billiards and coffee, and particularly its lauded customer service creates a positive and enjoyable experience for most patrons. While a single reported instance of entry refusal exists, the general consensus points towards a well-managed and delightful place to spend an evening.
Very nice arcade with good machines, I have the feeling that it's the only place where things always go well. I just had a good full picture again within 3 months. The employees were very nice and the hall was clean. I'd love to come back 👍
We were in this establishment on April 17th to end the evening a bit. We decided to play billiards first and then sit down at the machines for a while. We felt very comfortable and the casino was clean and tidy. But the reason why I'm writing this review was the fantastic specialists on site. We were served drinks straight away and the cookies were refilled immediately after they were empty. The other guests were always helped in a friendly and polite manner. Unfortunately, you rarely see something like that anymore. Thank you for the good service and the lovely evening☺️
Went there for the first time last night and we are really impressed! We didn't win anything, but the fun atmosphere was just wonderful! And big praise to the employee, personable, humorous and hard-working. So you'll be happy to come back :)
05.01.2024 00:10 We rang the bell, no response despite the open sign. We go to the car and the employee cheekily watches us through the window and looks angry. We look really young, but we are all over 21 and had IDs with us. Sending us away because of our looks. Very bold indeed.
Very nice atmosphere there, you can also play billiards cheaply and there is delicious coffee.We'd be happy to come by again next time, it's nice to spend an hour or two here :)