Located in Athens, Greece, PLAY ΟΠΑΠ primarily functions as a casino, offering a space for entertainment whether it's day or night. This review synthesizes various customer experiences to provide a comprehensive overview of what visitors can expect from this establishment.
Many visitors commend PLAY ΟΠΑΠ for its welcoming ambiance. The general consensus points to a facility that is consistently clean, tidy, and well-maintained. Reviewers have described the environment as "friendly," creating a comfortable setting for those looking to engage in casino activities. The tidiness and cleanliness contribute significantly to a pleasant visitor experience.
Customer service at PLAY ΟΠΑΠ appears to be a point of divergence among patrons, with both highly positive and distinctly negative experiences reported:
Several reviews highlight the presence of polite and friendly staff who contribute positively to the overall experience. One patron specifically mentioned a staff member named "Mario," stating that seeing him "makes my day," indicating a strong, positive impression left by certain individuals on the team who are seen as very welcoming and helpful.
However, a more recent review detailed a significant negative encounter. A customer reported a specific male employee, described as having "little white hair" and wearing "glasses," as being "very rude and obnoxious." This individual reportedly made an inappropriate comment about the customer changing machine positions and then spoke loudly and impolitely when the customer was confused about redemption points. This incident suggests a potential inconsistency in staff training or attitude, which could severely impact a visitor's experience.
For those seeking a good time, PLAY ΟΠΑΠ has been noted as "the place for having great time! night or day." This general positive sentiment suggests that the casino successfully delivers on its primary purpose of entertainment, attracting visitors during various hours for a fun and engaging experience.
PLAY ΟΠΑΠ in Athens generally provides a clean, friendly, and entertaining environment for casino enthusiasts. While the majority of feedback praises the welcoming atmosphere and the politeness of the staff, the detailed recent account of a highly unprofessional staff member is a notable area for improvement. Potential visitors should be aware of this potential inconsistency in service, though the overall impression tends to be positive regarding the facility itself and the general conduct of its team members.
The gentleman with the little white hair who wears glasses is very rude and obnoxious. He doesn't speak well to customers at all. First he remarked to me that I was changing machine positions (he doesn't even have the right in between, completely stupid comment) and because I was confused with the redemption points and I told him that my money was not coming in, he said I have told you 3 times very loudly. Totally obnoxious, I personally don't want to step on it again if he's there.
