Located in Rio, part of the wider Patras area in Greece, PLAY ΟΠΑΠ operates as a casino establishment, offering a space for gaming and entertainment. Based on visitor feedback, the venue presents a mixed experience, highlighting both strong points in service and hospitality, alongside significant concerns regarding the indoor environment.
One of the most consistently praised aspects of PLAY ΟΠΑΠ Rio is its staff and service quality. Visitors have lauded the team as "wonderful" and highlighted their "perfect service." This suggests that the establishment places a strong emphasis on customer care, ensuring that guests feel well-attended to during their visit.
Furthermore, an appealing detail mentioned by a highly-rated review is the "treat" offered upon entrance. This gesture of hospitality contributes positively to the initial impression and overall welcoming atmosphere, making guests feel appreciated from the moment they arrive.
A significant point of contention and a recurring theme in critical reviews is the presence of cigarette smoke indoors. One user explicitly stated, "Lots of cigarettes inside. I wanted to know if the laws apply to everyone or just to cafes." This indicates a perceived lack of adherence to non-smoking regulations within the venue, which can be a major deterrent for non-smokers or those sensitive to smoke. This issue directly impacts the comfort and air quality for patrons and is a crucial area for the establishment to address to improve the overall visitor experience.
As a casino, PLAY ΟΠΑΠ Rio provides a gaming environment, but the experience seems to be heavily influenced by personal preferences regarding indoor air quality. While the staff's dedication to service and the welcoming gestures are clearly appreciated, the reported smoking situation detracts significantly from the potential enjoyment for many visitors.
For individuals who are looking for a gaming experience in Patras and are not bothered by indoor smoking, or if the establishment addresses the smoking concerns, the attentive service and hospitality offered by PLAY ΟΠΑΠ Rio could make for an enjoyable visit. However, those sensitive to cigarette smoke should be aware of the reported conditions before planning a trip.
Lots of cigarettes inside. I wanted to know if the laws apply to everyone or just to cafes.
They are all wonderful, they have perfect service, and with the entrance... a treat!!