PLAY ΟΠΑΠ Guide and Review
Located in Thessaloniki, Greece, PLAY ΟΠΑΠ primarily operates as a casino, offering a gaming experience to its patrons. User feedback for this establishment is quite varied, presenting a dual perspective on what visitors can expect.
What Users Appreciate 👍
Several patrons have lauded PLAY ΟΠΑΠ for its positive attributes, particularly focusing on the environment and the staff:
- Excellent Service & Friendly Staff: Many reviewers highlight the high quality of service and the commendable demeanor of the staff. One user specifically mentioned, "Excellent and friendly service from the staff who treat you as their own person." Another echoed this sentiment, stating, "Very good service, very good staff." This suggests a welcoming atmosphere where staff members are perceived as attentive and approachable.
- Pleasant Atmosphere & Convenient Location: The physical space itself has received praise, with one reviewer describing it as a "Very nice place." Its location is also noted as being "convenient," which can be a significant factor for visitors.
Areas of Concern and Criticism ⚠️
Conversely, a notable portion of the feedback expresses strong dissatisfaction, primarily revolving around two key issues:
- Perceived Unfair Gaming Practices: The most vehement criticism comes from a user who alleges manipulative practices related to the gaming system. This individual claims that the establishment "control you from you card which is linked to you if you win once 100 euros and go again they will make sure to steal all your money." While this is a severe accusation from a single review, it reflects a deep-seated distrust regarding the fairness and integrity of the gaming machines and the associated player card system. The reviewer goes as far as to label the operators as "disgusting thieves."
- Rude Staff Encounters: Another significant point of contention is reported rude behavior from staff members. One user recounted an incident at the entrance where a "blonde woman at the entrance rudely told us that because she doesn't have cards she has to sit outside." The reviewer added that "instead of explaining she yelled and spoke in an acceptable style," leading them to decide not to return. Such experiences can significantly detract from the overall customer experience and leave a lasting negative impression.
Overall Impressions
PLAY ΟΠΑΠ appears to offer a diverse experience for its visitors in Thessaloniki. While some commend the friendly service, good staff, and pleasant environment, others have raised serious concerns about alleged unfair gaming practices and instances of unprofessional staff behavior. Potential visitors might consider these contrasting experiences when planning a visit to PLAY ΟΠΑΠ.
Never play in any play OPAP they control you from you card which is linked to you if you win once 100 euros and go again they will make sure to steal all your money simply put thieves disgusting thieves i hope they get the karma they deserve i wish and pray to God you people get the worst possible punishment in this world and the next one you are disgusting thieves i spit in your faces.
Excellent and friendly service from the staff who treat you as their own person.
The blonde woman at the entrance was extremely rude and told us with audacity that because she didn't have a card, one of us had to sit outside, and because we didn't understand what she meant, instead of explaining, she shouted and spoke in a tone of acceptance, and we never stepped foot in again.
Very nice place, convenient location, very good service, very good staff.