Morris21Casino, situated in the vibrant heart of Limerick city, offers a dedicated space for casino gaming. Based on recent customer feedback, the establishment provides a varied experience, blending aspects that appeal to some patrons with significant areas where improvements are clearly needed, particularly concerning customer interactions and service consistency.
The staff at Morris21Casino have elicited a spectrum of opinions from visitors. Some patrons have lauded the team, describing them as "nice" and "very nice," which contributes positively to the overall atmosphere. However, a notable number of reviews highlight problematic encounters.
Concerns have been raised regarding "passive aggressive staff" and instances where individuals felt unjustly treated. One particularly strong negative review recounts being "refused service for no reason," despite not being inebriated or under any influence, leading to a strong recommendation to "avoid this place." This inconsistency in service quality and professionalism is a key takeaway for prospective visitors.
The casino can often be a bustling environment, with multiple comments noting it was "very busy" or even "too busy." This high volume of patrons was sometimes observed during specific periods, such as Chinese New Year. Despite the crowds, some visitors have still found the atmosphere to be enjoyable and "nice."
On the amenity front, a definite positive highlighted by reviewers is the provision of free soft drinks and coffee, which is a convenient perk for those spending time at the tables or machines. However, one new member expressed disappointment at not receiving their anticipated "free bets" upon registration, suggesting a potential gap in promotional fulfillment.
Morris21Casino Limerick Central stands as a place for those looking to engage in casino activities. While the venue can offer a pleasant atmosphere and convenient complimentary beverages, the varying experiences with staff conduct are a critical factor to consider. It's a place where, as one reviewer candidly put it, you might come to "lose money lol," but the overall satisfaction can heavily depend on the specific interactions with staff and the level of business on any given visit.
0 stars. 1st casino in ireland to refuse me service for no reason. looked me up and down and just said no. i was not in any way inebriated or otherwise influenced. avoid this place.
Became a new member today enjoyed the experience staff are nice but I didn't get my free bets for first time member
Very busy wen was out but believe was Chinese New year but good they give free soft drinks and coffee
