Located in Vilnius, Lithuania, Limonas Casino presents itself as a destination for gaming enthusiasts. However, a closer look at recent customer feedback reveals a highly polarized experience, with significant concerns raised regarding staff conduct despite a few brief positive mentions.
The most striking and recurring theme across multiple negative reviews pertains to the casino's staff. Several patrons have reported highly unsatisfactory interactions, painting a picture of disrespect and poor professionalism.
One user, Cristian Duarte, described a serving woman with a "terrible attitude towards the customer," citing "rude gestures" and even suggesting "it is very obvious that she is racist." This review strongly recommends against visiting the establishment, stating, "I do not recommend going there."
Another incident, reported by '0000kintsugi,' detailed how they and two friends were "kicked from the casino" merely for laughing. The situation escalated when the receptionist allegedly "just threw the id on the ground" after a friend presented it, followed by a harsh command to "get out now." This user also emphatically states it was a "Bad experience, wouldn't recommend going there."
Beyond general customer service, one review specifically highlights issues affecting the gaming experience itself, suggesting a lack of consideration for players' comfort and privacy.
Jonas Rackauskas expressed severe frustration, noting that staff would "start to blow your mind" and give instructions like "don't hit the buttons." The reviewer also felt staff were constantly "peering" into their game, "watching and laughing" at their play. Even when asked to stop, the disturbance reportedly intensified, making for an unpleasant and unrelaxed gaming environment.
Despite the prevalence of negative accounts, Limonas Casino has received a couple of positive reviews, though these are notably brief and less detailed.
Based on the available customer reviews, Limonas Casino in Vilnius appears to suffer from significant inconsistencies in its customer service, particularly regarding the attitude and professionalism of its staff. While a few patrons have had positive or neutral experiences, the detailed negative accounts describing rude, disrespectful, and even potentially racially insensitive behavior, coupled with intrusive staff practices during play, raise serious concerns.
Prospective visitors should be aware of these reported issues. If a welcoming atmosphere and respectful staff interactions are paramount to your casino experience, it would be prudent to approach Limonas with caution, given the consistent pattern of negative feedback from several patrons.
The woman who serves has a terrible attitude towards the customer.... rude gestures and it is very obvious that she is racist... I do not recommend going there
I and my 2 friends were kicked from the casino, 'cause we came in laughing and the receptionist didn't like that. When my friend showed his Social id, she (the receptionist) just threw the id on the ground and told us to "get out now >:(" .So we did. Bad experience, wouldn't recommend going there:‚(
Well that place. You come to play calmly, it starts to blow your mind, don't hit the buttons, your eyes start to sting. The game is yours to watch and learn from. When you say do not disturb, it starts to disturb you even more
