Codere Casino Plaza Mayor Guide and Review

Codere Casino Plaza Mayor in Leon, Mexico, presents a somewhat mixed experience based on recent visitor feedback. While some guests praise its inviting atmosphere and amenities, others point out significant drawbacks concerning its size and particularly, staff interactions. The casino appears to be a spot for those looking to unwind, offering a social environment, but it might not suit high rollers or those seeking extensive gaming options.

The Good: What Guests Appreciate ✅

Atmosphere & Amenities ✨

• Many visitors find the casino to be clean and fun, providing a pleasant environment for entertainment.
• The atmosphere is often described as "shidoteeeee" (very cool/great), fostering a sense of camaraderie where guests can even celebrate wins with strangers.
• It offers a quiet and tranquil setting, making it a suitable place to relax and momentarily escape daily routines and stress.

Food, Drinks, and Security 🍻🔒

• Guests can enjoy good food available at the casino.
• For beer enthusiasts, there's a selection of various types of drinks and beers.
• The presence of security contributes to a sense of peace of mind for visitors.

Areas for Improvement: Common Concerns 🛑

Size & Machine Variety 🤏🎰

• A frequently highlighted concern is the casino's size; it's described as "VERY tiny".
• Consequently, the number of machines available for play is often cited as "not that many", which can limit gaming options and potentially lead to overcrowding.
• Some users humorously note that the machines "don't even pay" and "just take and take away," implying lower payout rates, though this is a common sentiment in many casinos.

Customer Service Issues 🗣️😤

• A significant point of contention revolves around staff behavior. One review explicitly mentions a staff member named Lucy, describing her service as "terrible". This individual reportedly acts as if she's the manager or owner, speaks rudely to colleagues, and displays a lack of delicacy in her interactions.
• Another incident involved an associate rudely instructing guests to move out of "her client's area" because it "doesn't benefit her," even suggesting that if guests aren't playing, they shouldn't be there. Such encounters have left visitors feeling unwelcome and have led to strong recommendations against visiting again due to the "very very rude lady".

Final Verdict 📝

Codere Casino Plaza Mayor in Leon seems to be a destination with potential, offering a relaxing atmosphere, decent food and drink options, and a sense of security. However, its limited size and machine selection, coupled with notable instances of unprofessional and rude staff behavior (especially from certain individuals), significantly detract from the overall guest experience. If you prioritize a quiet social setting over extensive gaming variety and are prepared to potentially encounter less-than-stellar customer service, it might be worth a visit. Otherwise, those seeking a larger casino experience with consistently polite staff might want to explore other options.