Located in Tijuana, Mexico, the Hotel Pueblo Amigo Plaza Casino is primarily known for its casino and convenient location near the U.S. border. Recent guest experiences highlight both its strengths and areas for improvement, offering a mixed but generally informative perspective for potential visitors.
One of the most consistently praised aspects of Hotel Pueblo Amigo is its superb location. It is ideally situated for those intending to walk to and from the border, making it a highly convenient choice for cross-border travelers. For those preferring to drive, the border is just a five-minute car ride away. Additionally, guests appreciate its proximity to the city hospital and a nearby supermarket, adding to the convenience of their stay.
The hotel rooms receive varied feedback. While some describe them as "good," others point out signs of age and wear. Guests benefit from thoughtful touches, but also encounter some practical issues:
Guest experiences with staff are generally positive, with many finding the hotel workers responsive and quick to address issues. However, one severe complaint stands out:
As a primary attraction, the casino is generally viewed as a fun place for entertainment. However, the live music, while entertaining for some, can be a disturbance for others:
The hotel offers dining, including a Sunday brunch, which has received specific comments:
Hotel Pueblo Amigo Plaza Casino Tijuana seems to be a practical choice for travelers prioritizing a convenient location near the U.S. border and access to a casino. While the rooms and facilities show signs of age, and some service inconsistencies have been noted, the hotel generally provides good service for immediate needs. Those sensitive to noise or expecting modern room amenities might consider alternative options, and potential guests should be aware of the serious service complaint regarding alleged discriminatory behavior.
Great location if you intend walking to and from the border. The rooms are good but no place to hang a towel when showering or to dry. They give you two complimentary bottles of water everyday, they clean the rooms daily and always have taxi on standby n the casino is a fun place. The hotel workers are responsive and quick to fix any issues you have, it’s very close to the city hospital as well. Highly recommend
Very good location and service. 5 minutes from the border by car. The hotel is aged. The rooms furniture is wore out and lack of outlet. Free parking. Next to a supermarket. The Sunday brunch smells into the 6th floor room. The Sunday brunch is kind of pricey compare with Marriott one
Want coffee in the lobby? Sorry, only in your room with the very bacteria infested coffee maker. I asked twice for wash clothes and was told that there wasn’t any washed. There’s better deals around there or even better deals closer to “downtown”. Skip this one. Trust me. One more thing. The live music at various times was disturbing at times I was asleep.
Beautiful sunsets, prime central location In the "safer" , tourist zone of rosarito beach. The condo unit was clean and inviting. Cable TV, streaming sites. They had boogie boards, fishing poles, and even nice beach chairs, which we used on the balcony. Why get all Sandy when you can walk out on the balcony or chill in one of the many different beautifully landscaped areas on the property, and still claim you're on the beach. The family and I feel safe I the condo and o the hotel grounds. There's a very reasonably priced oreana diner that will deliver to your roo. If requested. If you're looking to get away and not have the chaos and expense of a busy hotel, the Rosarito Inn is the spot.
Well I was walking around looking for the hotel. Get out of here.It's pretty racist!the bar tender Adin, and Angel where nice. 5 stars.The host walked of when I asked for a cesser salad. Oyvey!They said they call the police on me!