Hotel Pueblo Amigo Plaza Casino Tijuana Guide and Review
Located in Tijuana, Mexico, the Hotel Pueblo Amigo Plaza Casino is primarily known for its casino and convenient location near the U.S. border. Recent guest experiences highlight both its strengths and areas for improvement, offering a mixed but generally informative perspective for potential visitors.
📍 Prime Location & Accessibility
One of the most consistently praised aspects of Hotel Pueblo Amigo is its superb location. It is ideally situated for those intending to walk to and from the border, making it a highly convenient choice for cross-border travelers. For those preferring to drive, the border is just a five-minute car ride away. Additionally, guests appreciate its proximity to the city hospital and a nearby supermarket, adding to the convenience of their stay.
- 🚶♀️ Great for walking to the border.
- 🚗 Approximately 5 minutes from the border by car.
- 🏥 Very close to the city hospital.
- 🛒 Next to a supermarket.
- 🅿️ Offers free parking.
🏨 Room Quality & Amenities
The hotel rooms receive varied feedback. While some describe them as "good," others point out signs of age and wear. Guests benefit from thoughtful touches, but also encounter some practical issues:
- 🛏️ Rooms are cleaned daily.
- 💧 Two complimentary bottles of water are provided daily.
- ⚠️ Some rooms suffer from worn-out furniture and a lack of electrical outlets.
- 🚿 A common complaint is the absence of hooks or rails to hang towels when showering or to dry them.
- ☕ Coffee makers are available in rooms, but one review raised concerns about cleanliness. Lobby coffee is reportedly not available.
- 🧼 A user reported difficulty obtaining washcloths, being told none were clean.
🛎️ Service & Staff Experience
Guest experiences with staff are generally positive, with many finding the hotel workers responsive and quick to address issues. However, one severe complaint stands out:
- 🧑🤝🧑 Hotel workers are typically responsive and quick to fix any issues.
- 👍 Specific bartenders (Adin and Angel) were praised for their excellent service.
- 😡 A concerning review reported a "pretty racist" incident where a host allegedly walked off when asked for a Caesar salad and the guest was threatened with police.
🎰 Casino & Entertainment
As a primary attraction, the casino is generally viewed as a fun place for entertainment. However, the live music, while entertaining for some, can be a disturbance for others:
- 🎲 The casino is a fun place.
- 🎶 Live music is available, but can be disturbing at times, especially during sleep hours.
🍽️ Dining Options
The hotel offers dining, including a Sunday brunch, which has received specific comments:
- 🍳 The Sunday brunch can be quite pricey when compared to other options like Marriott.
- 👃 The smell from the Sunday brunch can permeate into upper floor rooms (e.g., 6th floor).
Overall Recommendation
Hotel Pueblo Amigo Plaza Casino Tijuana seems to be a practical choice for travelers prioritizing a convenient location near the U.S. border and access to a casino. While the rooms and facilities show signs of age, and some service inconsistencies have been noted, the hotel generally provides good service for immediate needs. Those sensitive to noise or expecting modern room amenities might consider alternative options, and potential guests should be aware of the serious service complaint regarding alleged discriminatory behavior.
Great location if you intend walking to and from the border. The rooms are good but no place to hang a towel when showering or to dry. They give you two complimentary bottles of water everyday, they clean the rooms daily and always have taxi on standby n the casino is a fun place. The hotel workers are responsive and quick to fix any issues you have, it’s very close to the city hospital as well. Highly recommend
Very good location and service. 5 minutes from the border by car. The hotel is aged. The rooms furniture is wore out and lack of outlet. Free parking. Next to a supermarket. The Sunday brunch smells into the 6th floor room. The Sunday brunch is kind of pricey compare with Marriott one
Want coffee in the lobby? Sorry, only in your room with the very bacteria infested coffee maker. I asked twice for wash clothes and was told that there wasn’t any washed. There’s better deals around there or even better deals closer to “downtown”. Skip this one. Trust me. One more thing. The live music at various times was disturbing at times I was asleep.
Beautiful sunsets, prime central location In the "safer" , tourist zone of rosarito beach. The condo unit was clean and inviting. Cable TV, streaming sites. They had boogie boards, fishing poles, and even nice beach chairs, which we used on the balcony. Why get all Sandy when you can walk out on the balcony or chill in one of the many different beautifully landscaped areas on the property, and still claim you're on the beach. The family and I feel safe I the condo and o the hotel grounds. There's a very reasonably priced oreana diner that will deliver to your roo. If requested. If you're looking to get away and not have the chaos and expense of a busy hotel, the Rosarito Inn is the spot.
Well I was walking around looking for the hotel. Get out of here.It's pretty racist!the bar tender Adin, and Angel where nice. 5 stars.The host walked of when I asked for a cesser salad. Oyvey!They said they call the police on me!