Nestled in the charming city of El Jadida, Morocco, Mazagan Beach Resort stands as a premier destination offering an unparalleled luxury experience. While officially categorized with a primary type of casino, the overwhelming feedback from guests paints a vivid picture of a magnificent resort tailored for ultimate relaxation, exceptional service, and abundant family entertainment.
The hallmark of Mazagan Beach Resort, as consistently highlighted by guests, is its outstanding and personalized service. The staff, from the concierge team (with special mentions of Leila and Soufiane) to the front desk and pool attendants, are lauded for going "above and beyond" to ensure every stay is comfortable and seamless. Guests report a level of care that is truly world-class, with prompt responses to requests and a genuine commitment to guest satisfaction. This welcoming and professional demeanor creates an atmosphere where no request feels too much, allowing visitors to truly unwind.
Mazagan boasts extensive facilities designed to cater to every need and desire:
Many guests describe Mazagan as a "very luxurious hotel," with some even comparing it favorably to renowned luxury resorts like Sani resort in Greece. While it might cost "a bit more than average," visitors firmly believe they "get a lot in return," emphasizing the significant value for the investment in a truly high-end experience. The resort's ability to consistently deliver this high standard has fostered immense guest loyalty, with some families returning for a decade, a testament to its enduring appeal.
While the primary classification of Mazagan Beach Resort includes a casino, it's notable that the detailed guest reviews predominantly focus on the resort's luxurious accommodations, exceptional service, and extensive family-friendly amenities. This suggests that while the casino is a feature, the resort's overall appeal as a comprehensive luxury family destination is what truly shines through in visitor experiences.
For those seeking a lavish escape in Morocco that combines impeccable service, a stunning setting, and a wealth of activities for all ages, Mazagan Beach Resort comes highly recommended. It stands out as a luxurious, family-friendly sanctuary where every detail is managed to ensure a comfortable and memorable stay.
What a beautiful resort! We had a lovely stay here and were looked aftered well by all the staff! No request is too much and they will go over and beyond to ensure your stay is comfortable. The beach is clean and large and the grounds are well kept! Several restaurants to choose from as well with good quality food sourced locally! If you’re looking for a luxury resort, I’d certainly recommend this one!
Very luxurious hotel, service is outstanding. Food is great. Many activities for kids (quad riding, trampoline jumping, all for extra charge though). Nice pools, one for kids with 2 slides. Good kids club so the parents can relax as well.We have visited Sani resort in Greece as well and I think it is comparable. It costs a bit more than avarage but you get a lot in return.
Leila and the Concierge Team arranged a private car service, with a driver waiting at the airport to welcome us. We decided to spend a few hours shopping in Casablanca before being whisked away to the most beautiful 5-star property I’ve seen in a long time.Upon our early check-in on Tuesday morning, we were greeted by outstanding customer service, with Soufiane at the front desk. He ensured everything was perfect, providing his contact number and truly meaning it when he said, “let me know if you need anything.” We relied on him throughout our stay, and even when he was not at the hotel or working, he responded promptly and our requests were delivered flawlessly.Tuesday was spent relaxing by the pool, where the staff, food, and drinks were truly world-class. Americans cannot compare to the level of care these hospitality professionals provided. Even when we decided to head back to the Terrace within our suite, the pool staff followed with our beverages and snacks, setting them up in the room for us to continue enjoying.
It s been 10 years that we are coming to this hotel. The service is spotless. All the staff is welcoming. The room are spacious. My kids are very happy to enjoy the kids club. We will continue to come.
Leila was truly helpful, professional, and discreet throughout her time with us. Her support made a real difference, even if much of her contribution remained behind the scenes. A big thank you for her dedication and positive spirit