Casino Big Apple Winterswijk Guide and Review
Located in Winterswijk, within the broader context of Enschede, Casino Big Apple presents a notably varied experience for its visitors, as reflected in recent player feedback. This establishment, primarily focused on gaming entertainment, garners a mix of strong praise and critical observations.
The Highs: Exceptional Service & Generosity 💎
Many visitors consistently laud Casino Big Apple for its outstanding customer service and remarkable generosity. Reviews frequently highlight a welcoming environment where guests feel truly valued. Patrons report receiving a wide array of complimentary amenities, significantly enhancing their visit:
- Free drinks 🥤
- Complimentary food and snacks 🥨
- Peanuts and other treats 🥜
- Participation in a free entrance lottery 🎟️
One particularly detailed account emphasizes the "unbelievable service," noting that staff and even the owners are exceptionally attentive, going beyond expectations to ensure a comfortable and enjoyable time. There are reports of owners reportedly providing cash support to players, irrespective of their win or loss, underscoring a philosophy that appears to prioritize customer well-being over mere financial gain. This approach fosters a calm and relaxed atmosphere, where visitors can genuinely enjoy their time rather than solely focusing on gambling outcomes.
The Lows: Contrasting Experiences & Concerns ⚠️
Despite the prevalent positive feedback, one significant review offers a starkly different perspective, raising concerns about the establishment's atmosphere and staff conduct. This review describes feeling unable to win and perceives the staff as "strange" or "mafia-like," alleging that they stare and stand uncomfortably close, creating an unsettling environment. The reviewer also expressed a sense of being "in prison," citing a requirement to ask staff permission to use the restroom, which is a highly unusual and restrictive practice for a public establishment.
These points suggest a potential inconsistency in visitor experience, with one account detailing significant discomfort and a lack of freedom, directly contrasting the "super service" and "nice casino" sentiments expressed by others.
Overall Impression
Casino Big Apple Winterswijk appears to be a venue with a dual reputation. A majority of visitors praise its exceptional service, generous complimentary offerings, and a welcoming, customer-focused atmosphere, largely driven by the attentiveness of its staff and owners. However, a solitary but strong negative review points to serious issues regarding staff behavior, perceived lack of privacy, and restricted access, creating a jarring counter-narrative. Prospective visitors might find the experience largely positive due to the strong emphasis on guest comfort and free amenities, but should be aware of the isolated report of discomfort and restrictive conditions.
You can not win anything there and the staff are strange they look like mafia and they do strange things like sping on you and stand behaind you i did not feel comfort there .you feel like in preson even when you want go to WC you must ask them to open the door for you.Bad place🤬
This will be the nicest and longest review ever about the casino itself and the nicest ownersMy friend Nader had taken me there and when I didn't believe what he told about the casino, but when we arrived and just started playing, I really noticed that my friend's story was really honest, forget the beautiful, good slot machines, but the service there is really unbelievable, you really get everything for free drinks, food, snacks, peanuts and much more, and it is important to play to get things like that, but just that you come to visit, there you feel really calm and you don't just think about the win or loss but also about enjoying your time there, and otherwise one of the owners comes and suddenly gives you cash money as support, as if you were winning or losing, that's really great. them.They really don't think about money but about the customers who come to visit themI hope the best of luck for them