FunCity Casino Lemmer Review

FunCity Casino Lemmer, contrary to some information, is actually located in Lemmer, Netherlands, not Leeuwarden. This casino presents a curious mix of experiences according to its visitors, ranging from highly positive to deeply disappointing.

The Upsides: What Attracts Players 👍

Many patrons highlight the casino's commitment to offering a pleasant and engaging gaming environment. It's described as a small but very nice slots casino, boasting a selection of modern gaming machines.

Gaming Selection & Innovation

• The casino features latest slots, including multi-player Batman and Merkur HD with 12 games.
• Players can also enjoy automatic roulette G3 Megastar and even a coin pusher, adding variety to the offerings.

Promotions & Player Perks

FunCity Casino is noted for its numerous promotions and incentives, designed to keep players engaged and feeling valued:

• Upon entry, a "21 game" allows players to earn up to €10.
• Special birthday perks include €10 in play money during your birthday week.
• More significant promotions have included giveaways such as a car or a trip to Las Vegas.
• A monthly lottery is a popular feature among regulars.
• Visitors often appreciate the availability of free snacks and drinks, including tasty sandwiches, sweets, and soft drinks. A regular Chinese buffet is also a noted amenity.

Atmosphere & Service (Positive Accounts)

For some, the atmosphere is a key draw, described as nice and safe, with a notable presence of women. Positive reviews frequently mention the staff:

• Staff are consistently described as friendly and service-oriented.
• The presence of permanent staff who get to know their guests well contributes to a familiar and welcoming ambiance.

Convenience & Accessibility

The casino offers practical benefits for visitors:

• Free parking is available directly in front of the door.
• There's a large indoor area where smoking is permitted on the slot machines.
• Operating hours are extensive, from 10 am to 2 am.

The Downsides: Points of Concern 👎

Despite the positive aspects, several reviews paint a concerning picture, particularly regarding customer service, management, and technical issues. These negative experiences suggest a significant inconsistency in how players are treated and how problems are handled.

Questionable Customer Service & Management Attitude

• One long-standing customer reported being approached by staff and excluded from a local bingo game for allegedly not "investing enough," leading to severe disappointment and a perception of the casino being "money-hungry." A co-owner, Priscilla, was specifically mentioned in this context.
• Another highly negative experience involved a manager who allegedly told a customer to "better leave" if they didn't like how device malfunctions were handled, while the manager was preoccupied playing Candy Crush. This suggests a lack of professional attentiveness and potentially rude conduct.

Technical Malfunctions & Payout Concerns

• Multiple reviews highlight issues with machines malfunctioning, particularly when high payouts are due on roulette, raising suspicions among players.
• A frustrating point for some is the reported policy of not refunding coins when a machine malfunctions, which can amount to significant losses (e.g., €6 per malfunction). This lack of compensation contributes to the "money-hungry" perception.

Overall Assessment 🤔

FunCity Casino Lemmer appears to be a place with considerable potential, offering modern machines, appealing promotions, and convenient facilities. For some, it provides a very enjoyable and welcoming gaming experience with attentive staff. However, a pattern of serious complaints regarding customer service, particularly concerning alleged "money-hungry" practices and unprofessional management responses to machine malfunctions, casts a shadow over its reputation. Prospective visitors should be aware of these contrasting experiences and approach with a balanced expectation. It is also important for visitors to respect the quietness of local residents upon arrival and departure.