Located in Nijmegen, Netherlands, the Van der Valk Hotel Amersfoort Leusden, though primarily categorized as a casino, consistently receives high praise for its exceptional hotel and dining services. Recent guest reviews highlight a strong commitment to guest satisfaction, particularly within its culinary offerings and the remarkable service provided by its staff.
One of the most recurring themes in guest feedback is the outstanding quality of service, often attributed to individual staff members who go above and beyond to ensure a pleasant stay or dining experience. Guests consistently describe the staff as friendly, attentive, and highly professional.
The hotel's restaurant is a major draw, with numerous guests praising the food quality. Dishes are consistently described as "delicious" and "very good and fresh." Beyond the taste, the efficiency of service is frequently noted, with meals being served "very fast," ideal for those on a schedule or simply seeking prompt service.
Another significant advantage highlighted by diners is the "very very very competitive price" of the meals, especially when compared to other options in the surrounding 5-kilometer radius. This combination of quality, speed, and value makes it a highly recommended dining destination.
Guests consistently report that Van der Valk Hotel Amersfoort Leusden maintains a high standard of cleanliness, describing the place as "super clean." This attention to detail contributes significantly to the overall comfort and positive perception of the hotel environment.
While the vast majority of feedback is overwhelmingly positive, one review noted an "unpleasant situation" regarding a late check-out request. The guest, despite acknowledging their own oversight, felt the staff's response lacked apology and was overly direct ("pack up and leave immediately"). This suggests a potential area for staff training in handling sensitive situations with more diplomacy and empathy, even when enforcing hotel policies.
Despite a minor hiccup in one guest's check-out experience, Van der Valk Hotel Amersfoort Leusden, particularly its restaurant and service staff, earns high marks from guests. The hotel is celebrated for its delicious and competitively priced dining, impeccable cleanliness, and most notably, its friendly and exceptionally competent staff. Many guests express a strong desire to return, making it a highly recommended choice for those seeking a comfortable stay or a delightful meal in the Nijmegen area.
We didnt sleep here, just had diner. We were helped by Naomi, who did a great job. She was very friendly.The food was delicious as per usual and the service was quicker then usual which is a nice bonus. Overall nice experience like we are used to from such a nice hotel chain.
Very friendly waitress Naomi who served us very well with a great dinner. We didn't want to stay long, the dinner was served very fast and was great 👌! The price was very very very competitive compared to all options we checked in a radius of 5 km's. So we'd definitely take dinner here again when we are around again 👍.
We are regularly coming to Van der valk restaurants. Today it was special day as it was our 16th anniversary, which became extra special because of great service from Amy and Carmen. They both were very friendly and made our experience exceptionally great
very unpleasant situation at the end of the stay. Due to my oversight I wanted to extend my stay by 1 hour but it was too late which I understood and accepted. Unfortunately the staff instead of apologizing for the inconvenience allowed themselves to be too honest and told me to pack up and leave immediately. Long story short. pack up and leave.. now!!
Nice place , super service , super clean and food also very good and fresh the cook "ms Nadine " will be there to make youbthe best omellete ever .I will come back for sureWhen you arrive asl for "ms Angel " she will give the best service ever in your lifeThank you and till the next time ms Angel