Jack's Casino Oostzaan - Amsterdam Guide and Review
Jack's Casino Oostzaan - Amsterdam, identified as a casino located in Zandvoort, aims to provide a gaming experience. However, an analysis of user reviews indicates a predominantly negative sentiment, particularly concerning staff interactions and the overall atmosphere within the establishment.
Customer Service and Staff Behavior 😠
The most prominent and consistent complaint among visitors revolves around the unprofessional and unwelcoming conduct of the staff and management. Several reviews describe encounters that left patrons feeling disrespected and uneasy.
- One reviewer reported "very very rude croupiers" who were "impolite" and made even simple requests, like asking for water, feel excessively scrutinized.
- Another significant concern was the alleged demeanor of the management, described as "Zagerijnig" (sullen/unpleasant), looking at customers "like your Criminal," and exhibiting a complete lack of smiles or efforts to "entertain the Customer." This reviewer explicitly highlighted a stark contrast with Holland Casino, praising its staff for being consistently "Smile Welcome to all People very Decent."
- The issue of constant surveillance and intrusive behavior by employees was also a major point of frustration. Patrons reported being followed and having their tables checked frequently, with staff allegedly "walking behind you to looking your table for secretly how many points you play." This behavior was deemed "Redeculous" and led to strong recommendations against visiting or bringing friends.
Gaming Equipment & Facility Aspects
Beyond the human element, one user also noted issues with the gaming apparatus itself, stating that "gambling machines are also not working properly," which can directly impact the quality and fairness of the gaming experience.
Overall Impression
Despite a single five-star rating with the simple comment "Top," the overwhelming majority of reviews are highly critical, giving the casino a one-star rating. The detailed negative feedback consistently points to significant issues with staff hospitality, perceived surveillance, and a general lack of a welcoming environment.
In summary, potential visitors to Jack's Casino Oostzaan - Amsterdam should be prepared for an experience that, according to multiple patrons, falls short in terms of customer service and overall atmosphere, potentially detracting from the enjoyment of gaming.
very very rude croupiers. impolite. even for a glass of water they are asking you many questions to give it to you. gambling machines are also not working properly. I will never go there. big Dislike
Why manager in Jack de Gezicht is Zagerijnig.. if they looking you like your Criminal.. they face is not happy look like angry.. never Smile.. Baaahh!🤮🤮 they dont know how intertain the Customer.. Holland Casino is different always Smile Welcome to all People very Decent.. you seat in the Table nobody asking you why you seat here, you must Drink.. first my husband and i we like Jack Oostzaan, but i saw today so eretating the Manager.. sorry for you.. you looking the people who play you think that all customer is elligal...and i Pen money also is there follow me.. what he think i am stolen in your Machine. i have a lot lost money..My husband too.. we lost money but we not complaint.. so eretating if the employer always follow on you for always looking what you did.. you have Camera to check People what they Doing.Not Always follow the Customer... its Redeculous.. 🤮🤮🤮😠😠 i dont like bring my friend there anymore.. the employer always come to you to check and looking your table.. a menute walking behind you to looking your table for secretly how many points you play.. and looking you Zagerijnig gezicht👿👿Holland Casino you can Play 5 Cent Rollette.. they are so Nice Person No body come to you for Checking everytime how many points you Play... very Decent Employer educated people..Not like JACK CASINO OOSTZAAN THE EMPLOYER NO DECENT.. Dont know how intertain the Customer.🙄🙄🙄
